The Role of Clinical Communication in a Smart Hospital

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“A smart hospital thinks and responds faster.”

Digital or smart hospital? Though these are not new ideas, they represent significant untapped opportunities for NHS organisations around the country. Dr Benjamin Kanter, Vocera’s Chief Medical Information Officer, he explains: “Despite it’s known importance, people often overlook the fundamental role clinical communication systems play in turning a digital hospital into a smart one. “Being digital – converting analogue processes into digital ones – does not by itself make a hospital ‘smart’. A digital hospital simply means that there is digital infrastructure.

Resource Type: White Papers
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Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

Vocera Badges allow our team to safely communicate under PPE during this COVID-19 pandemic.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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