Communication Deconstructed: 7 Elements of Effective Clinical Communication


Through large-scale data research and in-depth interviews with clinical communication experts and senior healthcare executives, the Experience Innovation Network, part of Vocera, developed a framework for successful clinical communication. The framework includes seven key elements:

  1. Shared purpose
  2. Content and context
  3. Situation and task
  4. Mode
  5. Environment and infrastructure
  6. Personal and interpersonal factors
  7. Policies and guidelines

Complete the form below to view this webinar and learn from two leaders who are building clinical communication workflows into their efforts to create highly reliable human experiences that enable powerful, positive, and personal human interactions.

Marty Scott, MD, MBA, Chief Transformation Officer at Hackensack Meridian Health
Sue Murphy, RN, BSN, MS, Chief Experience and Innovation Officer at University of Chicago Medicine
Moderator: Liz Boehm, Research Director at the Experience Innovation Network, part of Vocera

Resource Type: Webinars
Industry Solution:

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

Vocera Badges allow our team to safely communicate under PPE during this COVID-19 pandemic.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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