Vocera Collaboration Suite

Get real-time situational awareness with critical patient information and immediately collaborate with care teams

Exceptional patient care is dependent on being able to recognise and respond appropriately to a change in a patient’s status and collaborate with the entire care team quickly. Real-time situational awareness enables the care team to make better-informed decisions with actionable patient data at their fingertips.

Vocera® Collaboration Suite is a healthcare mobile application that enables real-time situational awareness and supports patient-centric discussions. It does this by aggregating patient and care team information and providing it in parallel with secure messaging.

The software integrates with most hospital clinical systems. It makes patient data and care team information integral to the communication flow, organising the conversation around clinical events and patients.

Support Better-Informed Clinical Decision Making

Vocera Collaboration Suite enables more efficient, effective clinical communication
and collaboration, and a better experience for patients and care teams.
This powerful application helps you to:
• Collaborate in real-time: Exchange communication containing actionable, patient-related data including demographics, lab results, waveforms, vital signs, care team information, and more.
• Reduce alarm fatigue and strengthen patient safety: Built-in workflow intelligence prioritises alarms and notifications based on protocols set by your team. Alarm notifications are paired with patient data to provide the right information to inform clinical decisions.
• Speed response time: Remotely review patient waveforms and vital signs, reducing the need to travel to patient locations.
• Accurately identify patients: Texts and alarm notifications include three patient identifiers, provided securely.

A Powerful Suite of Capabilities

Positively identify patients. Send messages securely. Receive prioritised alarm and alert notifications. Put the power in your hands with all this, and much more.

Patient Data and Event Context

Texts and alarm notifications automatically include the patient’s name, date of birth, and calculated age. Including three pieces of identifying information satisfies guidance from The Joint Commission and the Emergency Care Research Institute. Automated situation and background data gives the care team a head start on capturing the assessment and recommendation elements of Situation-Background-Assessment- Recommendation (SBAR) protocol.

Secure Messaging

Secure texting provides immediate notification and two-way instant messaging with secure, auditable delivery and response reporting.

Prioritised Alarms and Event Notification

Alarm and alert notifications are delivered based on intelligent clinical rules established in collaboration with your facility. Each alarm is paired with relevant patient data to inform and accelerate patient care. Users can receive alarm and alert notifications on a smartphone or on the Vocera Badge, a wearable, hands-free communication device.

Waveforms and Vital Signs thru AirStrip ONE® Integration

Care team members can quickly access patient waveforms and vital signs from their mobile device from any location.

Voice Calling

Users of Vocera Collaboration Suite or Vocera Badge can instantly connect from anywhere with the right person simply by saying the name, function, or group name of whom they want to reach. An optimised speech-recognition engine, the Vocera Genie, responds to over 100 voice commands.

Scalable Software Platform

Vocera Collaboration Suite is a key part of the Vocera Platform, an operating environment for a set of systems, software, and communication devices. The platform is scalable to support multiple facilities and geographic sites and across a healthcare system. The Vocera Platform includes a primary system server, SIP telephony software to interface with your hospital’s existing phone systems, a report server, and tools for device management and diagnostic reporting.

On-Call Scheduling

Authorised users can create on-call schedules with daily, weekly, or monthly rotations. Vocera Collaboration Suite’s scheduling tool is easy to use and manage. The published schedule automatically manages the on-call status of participants in the assigned distribution list. The user experience is seamless and intuitive.

EHR Mobile App Integration

Seamlessly access calling and secure texting capabilities from within mobile EHR applications. Select a care team member’s name from the EHR app, use Vocera Collaboration Suite, and easily return to the EHR app.

Resource Type: Solution Briefs
Industry Solution: Healthcare 

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

We have seen improvement in our communication across Emergency Care since implementing Vocera technology – staff can now connect with the right person on their first try.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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