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  • Twin Rivers Regional Medical Center Boosts Physician and Patient Engagement Scores

    • Twin Rivers Regional Medical Center Boosts Physician and Patient Engagement Scores

    Twin Rivers Regional Medical Center physicians led an experience improvement process that resulted in sustained culture change, boosting physician engagement scores to the 99th percentile.

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    Resource Type: Case Studies
    Industry Solution: Healthcare 

    Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

    Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

    The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

    Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

    We have seen improvement in our communication across Emergency Care since implementing Vocera technology – staff can now connect with the right person on their first try.

    Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

    Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

    Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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    Green Park
    Reading, Berkshire
    RG2 6GP
    United Kingdom

    0800 652 8773

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