Research Findings: Strong Collaboration Between Clinical and IT Leaders Supports Better Safety and Quality

In the course of delivering care, clinical team members at hospitals and health systems increasingly interact with information technologies designed to facilitate, streamline, and document care. For these clinical IT systems to deliver on their promises, they must be designed and deployed in a way that supports rather than hinders clinical workflows and communication. To achieve optimal outcomes, these systems require a new depth and degree of collaboration between clinical leaders who understand medical and nursing care, and IT leaders who understand technical integration and security requirements.

To explore how IT and clinical leaders at hospitals and health systems are collaborating to source and implement clinical IT solutions, Vocera® worked with HIMSS Analytics to survey 124 clinical and IT leaders at health systems, hospitals, and outpatient facilities. Eighty-eight percent of respondents were from hospitals with more than 100 beds, 15% from hospitals with 101-250 beds, 17% from hospitals with 251-500 beds, and 56% from hospitals with more than 501 beds. The survey was conducted before and during the HIMSS 2017 conference in Orlando, FL.

Resource Type: White Papers
Industry Solution:

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

We have seen improvement in our communication across Emergency Care since implementing Vocera technology – staff can now connect with the right person on their first try.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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