EHR Integration Services

Get more out of Vocera and your electronic health record (EHR) by integrating them so that EHR alerts can be sent directly to the team members who need them most on their Vocera device of choice. The result? Improved quality of care and patient safety, greater staff efficiency, optimized patient flow, and increased patient and staff satisfaction.

Notifications can be sent to Vocera for a number of events, including:

• Stat orders

• Critical test results, including lab and radiology

• Patient admissions, discharges and transfers (ADT)

• Housekeeping/environmental services requests

• Nutrition services requests

• Patient transport requests

• Other key alerts/notifications

With the Vocera EHR Integration Package, our clinical and technical experts will work with your team to deliver a comprehensive deployment including:

• Solution planning

• Clinical workflow design

• Technical configuration for Vocera services

• Train-the-trainer for your Vocera administrator

• Project management to coordinate all steps of the process

Services You Need When You Need Them

Professional Services

The Vocera Professional Services team offers the expertise to help you successfully deploy, manage, update, and expand your Vocera Solution. Grounded in clinical and technical best practices, we provide a comprehensive range of services designed to help you to streamline workflow, enhance staff productivity, and improve patient care and satisfaction.

Our team of nurses brings expertise in virtually every area of the hospital including the ED, CCU, ICU, med/surg, labor and delivery, NICU, perioperative, oncology, home health, and other departments. Regardless of the size of your organization, our experience in clinical workflow, end-user training, wireless networks, third-party system integration, and project management will enable you to optimize the benefits of your Vocera Solution.

Technical Support

The Vocera Technical Support team provides enterprise-class support for customers worldwide from our support centers in the United States, Canada, and the United Kingdom. Our knowledgeable support engineers work closely with your technical teams to ensure optimum performance of your Vocera Solution through proactive analysis and recommendations, and resolve time-critical issues to ensure an effective and reliable enduser experience.

Vocera University

Vocera University offers a world-class educational experience through classroom training and distance learning courses. All courses offer hands-on labs and small group interaction, designed to build skills based on knowledge gained through hundreds of successful Vocera deployments.

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

Vocera Badges allow our team to safely communicate under PPE during this COVID-19 pandemic.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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Vocera empowers people in mission-critical environments to instantly connect via secure, mobile, integrated and intelligent communication solutions.

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