Get more out of Vocera and your electronic health record (EHR) by integrating them so that EHR alerts can be sent directly to the team members who need them most on their Vocera device of choice. The result? Improved quality of care and patient safety, greater staff efficiency, optimized patient flow, and increased patient and staff satisfaction.
Notifications can be sent to Vocera for a number of events, including:
• Stat orders
• Critical test results, including lab and radiology
• Patient admissions, discharges and transfers (ADT)
• Housekeeping/environmental services requests
• Nutrition services requests
• Patient transport requests
• Other key alerts/notifications
With the Vocera EHR Integration Package, our clinical and technical experts will work with your team to deliver a comprehensive deployment including:
• Solution planning
• Clinical workflow design
• Technical configuration for Vocera services
• Train-the-trainer for your Vocera administrator
• Project management to coordinate all steps of the process
Services You Need When You Need Them
The Vocera Professional Services team offers the expertise to help you successfully deploy, manage, update, and expand your Vocera Solution. Grounded in clinical and technical best practices, we provide a comprehensive range of services designed to help you to streamline workflow, enhance staff productivity, and improve patient care and satisfaction.
Our team of nurses brings expertise in virtually every area of the hospital including the ED, CCU, ICU, med/surg, labor and delivery, NICU, perioperative, oncology, home health, and other departments. Regardless of the size of your organization, our experience in clinical workflow, end-user training, wireless networks, third-party system integration, and project management will enable you to optimize the benefits of your Vocera Solution.
The Vocera Technical Support team provides enterprise-class support for customers worldwide from our support centers in the United States, Canada, and the United Kingdom. Our knowledgeable support engineers work closely with your technical teams to ensure optimum performance of your Vocera Solution through proactive analysis and recommendations, and resolve time-critical issues to ensure an effective and reliable enduser experience.
Vocera University offers a world-class educational experience through classroom training and distance learning courses. All courses offer hands-on labs and small group interaction, designed to build skills based on knowledge gained through hundreds of successful Vocera deployments.