Yuma Regional Medical Center Extends Vocera Technology from ED to Enterprise

Clinicians use secure texting and hands-free communication to improve collaboration and care
Tuesday, September 4, 2018
SAN JOSE, Calif.

SAN JOSE, Calif.--(BUSINESS WIRE)--Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, today announced that Yuma Regional Medical Center (YRMC) in Arizona has expanded Vocera technology enterprise-wide. Initially used in the emergency department (ED), the Vocera solution is now being deployed throughout the 406-bed hospital, enabling physicians and nurses to collaborate quickly using secure texting and hands-free voice communication. The solution is also empowering YRMC patients, connecting them directly to caregivers during their hospital stay.

The 72-bed emergency department at YRMC is one of the five busiest EDs in Arizona, serving more than 75,000 patients annually. With 71,118 square feet, effective care team communication is critical for patient care, safety and satisfaction. From the ED to inpatient services, the medical center boasts 2,400 employees and more than 400 medical practitioners. They need fast, easy and flexible ways to connect and collaborate.

“Our ED expansion was designed to meet the needs of our growing community 30 to 50 years in the future, and that expansion included Vocera,” said Deborah Aders, Chief Nursing Officer and Vice President of Patient Care Services at YRMC. “After success in the ED, it made sense to expand the Vocera technology across the hospital and give our care team members more ways to connect and collaborate.”

Depending on each clinician’s role, hospital staff at YRMC use the wearable Vocera Badge or smartphone application to communicate quickly and securely by name, role or group. A recent integration between the communication and nurse call systems now enables patients to connect directly with members of their care team, which improves response times and patent experience. Future plans to integrate Vocera technology with the hospital’s electronic health record are expected to drive even more improvements in clinical communication and workflows.

“Yuma Regional Medical Center is clearly dedicated to delivering compassionate, patient-centered care to its community,” said Brent Lang, president and CEO of Vocera. “We are proud to support the hospital’s growing and evolving needs and improve patient care delivery now and in the future.”

About Yuma Regional Medical Center

Yuma Regional Medical Center is a 406-bed, not-for-profit hospital dedicated to providing outstanding medical care to the residents of Yuma and the surrounding communities in southwestern Arizona. The YRMC team includes 2,400 employees, 400 medical practitioners, and hundreds of volunteers who work closely together to create a welcoming, caring, and compassionate environment for patients and their families. For more information visit www.yumaregional.org.

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera continues to offer the leading platform for clinical communication and workflow. More than 1,700 facilities worldwide, including nearly 1,500 hospitals and healthcare facilities, have selected our solutions for team members to text securely using smartphones or make calls with our hands-free, wearable Vocera Badge. Interoperability between Vocera and more than 150 clinical and operational systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety and experience. In addition to healthcare, Vocera is at home in luxury hotels, aged care facilities, nuclear facilities, libraries, retail stores and more. Vocera makes a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. In 2017, Vocera made the list of Forbes 100 Most Trustworthy Companies in America. Learn more at www.vocera.com, and follow @VoceraComm on Twitter.

Vocera ®  and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Vocera Communications, Inc.
Shanna Hearon, 669-999-3368

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

Vocera Badges allow our team to safely communicate under PPE during this COVID-19 pandemic.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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