First CXO in Healthcare to Discuss Research Findings by the Experience Innovation Network
Monday, June 12, 2017
SAN JOSE, Calif.
SAN JOSE, Calif.--(BUSINESS WIRE)--
Bridget Duffy, MD, the first chief experience officer (CXO) in
healthcare and the chief medical officer of Vocera
Communications, Inc. (NYSE:VCRA), will co-host a webinar
on transformational experience leadership with Rick Evans, MA, SVP
and CXO at New York-Presbyterian Hospital, on Tuesday, June 13, at 1
p.m. ET. These two experience leaders will discuss the latest research
report by the Experience Innovation Network, part of Vocera. The network
is an international group of healthcare leaders focused on researching,
co-designing and disseminating innovative solutions that help restore
humanity in healthcare while improving quality of care, safety and
efficiency.
In May 2017, the Experience Innovation Network released its third
research report on the growing and evolving role of the CXO in
healthcare. Evans and Duffy will discuss key findings from the report,
which includes insights from more than 200 experience leaders across the
United States and Canada. Based on first-hand experiences and stories
from the frontlines of hospitals and health systems, they will also
explore what it takes to build transformational leadership.
“I only see experience becoming more important,” said Evans. “It’s like
quality—you’re never done. It’s new for every patient. It puts an
imperative on experience leaders to be savvy in other realms like
operations, finance and IT. We must be able to engage in the larger
strategy and get integrated. Otherwise, you’re frosting, not cake.”
The complimentary webinar will provide new perspectives gained through
this research, identify strategic areas to consider for the future, and
offer answers to the following questions:
-
Alignment – What is the next frontier for experience
leaders in breaking down silos?
-
Accountability – How can leaders inspire a greater sense of
ownership by all team members?
-
Engagement – Why do we need to address care team burnout and
engage more physicians to lead?
-
Patient Voices – How can we involve patients and families more
effectively in co-designing innovations?
Find
out on this online discussion how experience leaders are
strategically breaking down barriers to infuse a focus on human
experience into every aspect of healthcare.
About Vocera
The mission of Vocera Communications, Inc. is to simplify and improve
the lives of healthcare professionals and patients, while enabling
hospitals to enhance quality of care and operational efficiency. In
2000, when the company was founded, we began to forever change the way
care teams communicate. Today, Vocera continues to offer the leading
platform for clinical communication and workflow. More than 1,400
hospitals and health systems around the world have selected our
solutions for care teams to text securely using smartphones or make
calls with our hands-free, wearable Vocera Badge. Interoperability
between Vocera and more than 120 clinical systems helps reduce alarm
fatigue, speed up staff response times, and improve patient care, safety
and experience. In addition to healthcare, Vocera is at home in luxury
hotels, nuclear facilities, libraries, retail stores and more. Vocera
makes a difference in any industry where workers are on the move and
need to connect instantly with team members and access resources or
information quickly. Learn more at www.vocera.com,
and follow @VoceraComm on Twitter.
The Vocera logo is a trademark of Vocera Communications, Inc. Vocera®
is a trademark of Vocera Communications, Inc. registered in the United
States and other jurisdictions. All other trademarks appearing in this
release are the property of their respective owners.
Amendola Communications
Tara Stultz, 440-225-9595
tstultz@acmarketingpr.com
