Vocera Secure Texting Achieves Favorable SOC 2 Audit Report

Monday, April 11, 2016

SAN JOSE, Calif., April 11, 2016 (GLOBE NEWSWIRE) -- Vocera Communications (NYSE:VCRA), the leading healthcare communications company, announced today that one of the nation's leading registered CPA firms performing SSAE 16 and SOC 2 audits, has completed an in-depth security audit of the Vocera Secure Texting solution. SSAE 16 Professionals has issued an unqualified opinion that Vocera Secure Texting meets the American Institute of Certified Public Accountants criteria for SOC 2 Type 1 report. SOC 2 is recognized worldwide as one of the strictest audit standards for service providers and has provided independent verification of Vocera’s enterprise-class infrastructure, operating controls, and platform security.

“Cyberattacks and data breaches continue to plague the healthcare industry. Using a certified, enterprise-class communication platform helps address these security concerns and protect patient data,” said Gautam M. Shah, vice president of product management at Vocera. “This audit report is one of several commercial and government security milestones Vocera has achieved and reinforces our commitment to safeguard our customers and the patients they serve.”

A SOC 2 Type 1 report provides Vocera Secure Texting customers an independent verification that the Vocera Communication Platform meets the criteria defined by the AICPA Trust Services Principles, which confirms that highly secure and effective control systems are in place to protect data transmitted through the software platform and secure messaging solutions.

About Vocera
Vocera Communications, Inc. offers the most robust clinical communications system in healthcare. Installed in more than 2,100 organizations worldwide, Vocera delivers secure, integrated and intelligent communication solutions that enable care teams to collaborate more efficiently by delivering the right information, to the right person, on the right device, in the right location, at the right time. Vocera solutions provide hands-free voice communication, secure text messaging, patient engagement tools, and integrated clinical workflow with EHRs, nurse call systems and physiological monitors.  These solutions help improve operational efficiency, quality of care, safety and satisfaction across the continuum of care. In addition to technology solutions, Vocera drives thought leadership and new standards in care to elevate patient, family, nurse and physician experiences via the company's research collaborative, the Experience Innovation Network. Vocera is headquartered in San Jose, California, with offices in San Francisco, Tennessee, Canada, India, United Arab Emirates and the United Kingdom. For more information, visit www.vocera.com and @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.


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Jessica Donnelly

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

Vocera Badges allow our team to safely communicate under PPE during this COVID-19 pandemic.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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