Vocera Experience Innovation Network Promotes Industry Strategies to Improve Patient and Staff Experience

Tuesday, March 3, 2015
Vocera Experience Innovation Network Promotes Industry Strategies to Improve Patient and Staff ExperienceVocera Experience Innovation Network Promotes Industry Strategies to Improve Patient and Staff ExperienceGroundbreaking CXO Survey Results Featured in Vocera WebinarGLOBE NEWSWIREMarch 3, 2015

SAN JOSE, Calif., March 3, 2015 (GLOBE NEWSWIRE) -- Vocera Communications, Inc. (NYSE:VCRA), the leading provider of intelligent, real-time communication solutions for healthcare and other mission-critical mobile environments, today announced that the company's thought leadership and research division, the Experience Innovation Network, will release preliminary results of its groundbreaking Chief Experience Officer (CXO) survey during a webinar on Thursday, March 5 at 1 p.m. EDT/10 a.m. PDT.

The survey is the first of its kind designed exclusively to capture the voice of senior level experience professionals at hospitals and health systems across the United States and Canada. The complimentary webinar will showcase initial data from more than 100 healthcare CXOs and senior experience executives who participated in the national Experience Innovation Network survey to help benchmark their resources and results against peers. This webinar, titled "The Evolving Role of the CXO: Creating a System Strategy," will include a panel of chief experience leaders from three diverse health systems who will share their viewpoints on the strategic priorities of a CXO and how the responsibilities of this essential role are evolving.

"As reimbursement models shift and health systems are increasingly responsible for care across the continuum, CXOs must evolve their strategy to meet the new healthcare landscape. Leading hospitals and health systems have embraced the human experience as a top strategic priority and appointed CXOs to set and lead their experience agendas," said Elizabeth Boehm, director of the Experience Innovation Network.

The panel, moderated by Boehm, includes Jeff Critchfield, MD, chief medical experience officer at San Francisco General Hospital and professor of medicine at University of California, San Francisco; Sean Keyser, vice president of patient experience at Novant Health System; and Jackie Wilson, RN, chief experience officer at Truman Medical Center.

Panelists will Discuss:

  • How leading healthcare organizations are resourcing, prioritizing, and aligning experience improvement across their organizations
  • How to overcome key challenges and create a system-wide infrastructure for experience improvement
  • New leadership trends and strategies that are crucial for success in the CXO role

To register for this complimentary webinar, visit the online registration page. For more information about the Experience Innovation Network and the CXO Survey Report, call 415.364.6100 or email EIN@vocera.com.

Vocera's Experience Innovation Network is an international group of industry thought leaders focused on putting the science behind the experience of care and discovering innovative solutions that meet the Quadruple Aim of improving population health, elevating patient-centered care, and reducing costs while restoring joy back to the practice of medicine.  

About Vocera

Vocera Communications, Inc. (NYSE:VCRA) empowers teams through intelligent, real-time communication and collaboration in healthcare, hospitality, energy, and other mission-critical mobile environments. Widely recognized for developing smarter ways to communicate, Vocera offers enterprise-class technologies that enable collaboration for mobile teams on their device of choice. Vocera solutions are installed in more than 1,200 organizations worldwide, improving efficiency, quality, safety and outcomes while creating optimal working and healing environments. Via the company's research collaborative, the Experience Innovation Network, Vocera also drives thought leadership for the healthcare industry and new standards in care delivery to elevate patient, family, nurse and physician experiences. Vocera is headquartered in San Jose, California, with offices in San Francisco, Tennessee, Canada, India, United Arab Emirates, and the United Kingdom. For more information, visit www.vocera.com and @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

CONTACT: Amanda Breeding

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