Vocera Experience Innovation Network Hosts 13th Chief Experience Officer Roundtable

International research collaborative examines ways to re-humanize healthcare
Tuesday, October 17, 2017
SAN JOSE, Calif.

SAN JOSE, Calif.--(BUSINESS WIRE)-- Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, announced today that its Experience Innovation Network will convene its 13th Chief Experience Officer (CXO) Roundtable October 17-19, 2017, in San Francisco. This three day, invitation-only event will focus on ground-breaking research, human-centered technologies, and best practices shaping the future of caring.

The Experience Innovation Network is a community of thought leaders from across the United States and Canada focused on addressing the Quadruple Aim of improving population health, elevating patient-centered care, and reducing costs while restoring care team resilience and well-being. Twice a year network members, innovators and guest speakers assemble to discuss innovations and strategies that are accelerating transformation and deepening the body of evidence that links human experience in healthcare to quality, safety, loyalty and outcomes.

The latest research by the Experience Innovation Network will be discussed and made available during the CXO Roundtable. The report, Communication Deconstructed, takes an in-depth look at healthcare communication and offers a framework for effective, human-centered clinical communication. The framework includes seven key elements identified by in-depth interviews with clinical communication experts, senior healthcare executives inside and outside the member Network, as well as patients. Case studies in the report span topics ranging from high reliability, interdisciplinary rounding, difficult communications, and creating respectful personal connections.

The power of communication will be a central theme at the fall CXO Roundtable, where an impressive lineup of patient advocates, physician and nurse leaders, healthcare executives, scientists, authors, innovators and researchers will take the stage. Among the keynote speakers and panelists are:

  • Marc Harrison, MD, president and chief executive officer, Intermountain Healthcare
  • Jennifer Brokaw, MD, patient advocate, author and co-founder of C2it Health
  • Alan Glaseroff, MD, co-founder, Stanford Coordinated Care
  • Ann Lindsay, MD, co-founder and clinical professor, Stanford Coordinated Care
  • Maureen Sullivan, RN, MBA, executive director information technology division, Cleveland Clinic
  • Rolland Pugh, director of patient experience design, Novant Health

“The future of caring lies within today’s innovations and the healthcare mavericks who have taken the stage at our CXO Roundtables,” said Bridget Duffy, co-founder of the Experience Innovation Network and Chief Medical Officer of Vocera. “I am always honored to host this powerful and inspiring event, which has changed the way the industry talks about human experience in healthcare, elevated the importance of co-designing solutions with patients, and generated national visibility to our members’ exceptional work in experience improvement.”

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera continues to offer the leading platform for clinical communication and workflow. More than 1,400 hospitals and health systems around the world have selected our solutions for care teams to text securely using smartphones or make calls with our hands-free, wearable Vocera Badge. Interoperability between Vocera and more than 150 clinical systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety and experience. In addition to healthcare, Vocera is at home in luxury hotels, nuclear facilities, libraries, retail stores and more. Vocera makes a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. Learn more at www.vocera.com, and follow @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Vocera Communications, Inc.
Shanna Hearon, 865-769-2028

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

Vocera Badges allow our team to safely communicate under PPE during this COVID-19 pandemic.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
Get Started
Who We Are

Vocera empowers people in mission-critical environments to instantly connect via secure, mobile, integrated and intelligent communication solutions.

The Vocera Vision
How To Buy
Contact Vocera

Contact a sales specialist about Vocera solutions

Contact Us Vocera Logo
Tech Support (800)473-3971 support@vocera.com
Sales 1(888)-9VOCERA salesweb@vocera.com