Vocera Earns Additional Security Credentials with Latest SOC 2 Type II Audit

Report validates system controls for Vocera secure texting app and patient experience solution
Wednesday, July 12, 2017
SAN JOSE, Calif.

SAN JOSE, Calif.--(BUSINESS WIRE)-- Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, announced today the company’s secure texting application for smartphones and its patient engagement solutions have earned Service Organization Control 2 (SOC 2) Type II validation. This designation follows the successful completion of an extensive audit performed by one of the nation’s leading independent SOC 2 auditing firms.

Registered CPA firm SSAE 16 Professionals, LLC audited Vocera Secure Texting and Vocera Care Experience (software for managing pre-arrival patient communication, staff and patient rounds, hospital discharge instructions, and patient follow-up calls). The firm issued an audit report indicating these software products meet the American Institute of Certified Public Accountants (AICPA) criteria for a SOC 2 Type II report, which focuses on system controls related to security, availability, processing integrity, confidentiality and privacy. A SOC 2 audit is verification that appropriate controls are in place to protect data transmitted through the Vocera cloud infrastructure.

“Cybersecurity continues to be a top priority for hospitals and health systems in the United States and around the world,” said Arun Mirchandani, senior vice president of products at Vocera. “Healthcare providers want to feel confident their data is safe and secure. A SOC 2 audit has incredibly strict standards for technology providers to meet. Completing this additional audit reinforces our continued commitment to security, which is why a growing number of health systems turn to Vocera as their trusted communication partner.”

This latest audit report augments the growing list of security credentials Vocera has earned. Additionally, the Vocera Platform has received Joint Interoperability Test Command (JITC) certification, meeting stringent Information Assurance (IA) requirements of the Department of Defense (DoD). The platform also was awarded an Authority to Operate (ATO) from the DoD based on compliance with the security and risk management requirements specified by the Department of Defense Information Assurance Certification and Accreditation Process (DIACAP).

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera continues to offer the leading platform for clinical communication and workflow. More than 1,400 hospitals and health systems around the world have selected our solutions for care teams to text securely using smartphones or make calls with our hands-free, wearable Vocera Badge. Interoperability between Vocera and more than 150 clinical systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety and experience. In addition to healthcare, Vocera is at home in luxury hotels, nuclear facilities, libraries, retail stores and more. Vocera makes a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. Learn more at www.vocera.com, and follow @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Amendola Communications
Tara Stultz, 440-225-9595

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

Vocera Badges allow our team to safely communicate under PPE during this COVID-19 pandemic.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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