Vocera to Co-host Care Rounding Webinar with University of Chicago Medicine
Combining Care Rounding with Communication Technology Improves Patient Experience
SAN JOSE, Calif. - March 4, 2014 - Vocera Communications, Inc. (NYSE: VCRA), the leading provider of integrated, intelligent communication solutions for mission-critical mobile environments, announced today it will co-host a webinar on Thursday, March 20 at 3 p.m. EST in partnership with The University of Chicago Medicine (UCM) about the benefits of real-time care rounding.
During the webinar titled, "Improving Patient Experience at The University of Chicago Medicine, Real-Time, Nurse Leader Rounding with Vocera Care Experience," Debra Albert, RN, MSN, MBA, NEA-BC, senior vice president, patient care services and chief nursing officer at UCM, and Susan Murphy, RN, BSN, MS, director for patient engagement at UCM, will present a case study on the benefits of integrating technology with real-time nurse leader rounding and the impact it can have on patient experience and outcomes. The complimentary webinar will be moderated by Steve Jackson, chief strategy officer at Vocera.
"Nurse leader rounding is proven to positively impact patient experience and quality of care," said Steve Jackson, chief strategy officer at Vocera. "When care rounds are combined with other best practices, such as post-discharge follow-up calls, increases in patient satisfaction and safety outcomes are even more significant. Vocera is pleased to partner with The University of Chicago Medicine to share these and related strategies for elevating patient-centered care."
The University of Chicago Medicine recently selected the Vocera Care Experience solution, including the Care Rounds, Care Calls and Good to Go® Patient Discharge communication modules to improve patient experience at their hospital. Since hardwiring the practice of nurse leader rounding with the Vocera Care Experience into the hospital's workflow, UCM has seen a rapid increase in patient satisfaction.
"The Vocera Care Rounds tool facilitates the rounding practice using automated notifications to address patient needs and requests quickly. The solution also provides transparency into workflows, allowing us to identify gaps in communication, capture best practices and spotlight high performance in real-time," said Debra Albert, RN, MSN, MBA, NEA-BC, senior vice president, patient care services and chief nursing officer at The University of Chicago Medicine.
During the webinar, Albert will detail the hospital's journey to grow market share, create competitive differentiation, and build loyalty with patients and their families. Murphy will join Albert to discuss how to identify proven solutions, such as care rounds, and how to successfully implement technologies into workflows to improve the patient and family experience.
Learning objectives for the webinar include how to:
Unify quality, safety and experience strategies for greater success
Capture the voice of patients and families as improvement partners
Measure and manage patient experience in real-time
Obtain leadership support, accountability and "buy in"
Automate the ability to spotlight high performing staff members
For more information about this complimentary webinar, or to register for this event, please visit the registration page.
About The University of Chicago
The University of Chicago Medicine has been at the forefront of medical care since 1927. Located in historic Hyde Park on the South Side of Chicago, the medical campus has 577 licensed beds and includes the new Center for Care and Discovery, Comer Children's Hospital, Bernard A. Mitchell Hospital for adult inpatient care and the Duchossois Center for Advanced Medicine. The University of Chicago Medicine has more than 800 faculty physicians and physician offices across Chicagoland and Northwest Indiana. In fiscal year 2013, it had more than 26,000 discharges, 421,000 outpatient visits and $1.3 billion in net patient care revenues.
Vocera empowers integrated, intelligent communication for mission-critical mobile environments in healthcare, hospitality, energy, retail, education and more. One of the fastest growing mobile technology companies, Vocera is widely recognized for developing smarter ways to communicate that improve patient and customer satisfaction. Exclusively endorsed by the American Hospital Association, Vocera® Voice Communication, Secure Messaging, and Care Experience solutions are installed in more than 1,000 organizations worldwide. Vocera is headquartered in San Jose, Calif., with offices in Tennessee, Canada, and the United Kingdom. For more information, visit www.vocera.com and @VoceraCom on Twitter.
The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.
Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust
The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital
We have seen improvement in our communication across Emergency Care since implementing Vocera technology – staff can now connect with the right person on their first try.Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust
Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
Vocera empowers people in mission-critical environments to instantly connect via secure, mobile, integrated and intelligent communication solutions.