Vocera Chief Medical Officer, M. Bridget Duffy, MD, to Speak at the Governance Institute's Spring System Invitational
SAN JOSE, Calif. - April 1, 2014 - Vocera Communications, Inc. (NYSE: VCRA), the leading provider of integrated, intelligent communication solutions for mission-critical mobile environments, today announced that Chief Medical Officer (CMO) Bridget Duffy, MD, will be a featured speaker at the Governance Institute's 2014 Spring System Invitational, April 6-8 at the Center for Advanced Medical Learning and Simulation in Tampa, Fla.
Dr. Duffy's plenary session, "Innovation on the Human Experience of Care," will be held on Monday, April 7, from 8:30-10:15 a.m. ET. During this session, Dr. Duffy will share approaches for accelerating patient-centered technologies and solutions, mapping the gaps in communication and performance using efficiency plus empathy, engaging physicians in this work, and designing a checklist of Always Events® that restore humanity to healthcare to improve patient satisfaction and outcomes. She will also discuss the critical role of trustees in leading this transformation in healthcare.
"In healthcare today, we can no longer solely focus on stripping out waste and cost reduction to inspire change, drive growth and build loyalty. True differentiation depends on disrupting the status quo with innovative solutions that improve communication and the experience of care for patients, families and staff," said Dr. Duffy.
As the leader of the patient experience movement, Dr. Duffy has spent more than 20 years defining and sharing the components of an optimal healing environment. She was recently named one of the "Top 50 in Digital Healthcare" by Rock Health, and has been featured in HealthLeaders magazine as one of "20 People Who Make Healthcare Better."
Prior to her appointment as CMO at Vocera, Dr. Duffy co-founded and served as Chief Executive Officer of ExperiaHealth, a company whose mission was to assist organizations with accelerating improvement in staff and patient experience through technologies and solutions that restore the human connection in healthcare. ExperiaHealth was acquired by Vocera and now drives the company's thought leadership and research as the Experience Innovation Network.
Vocera empowers integrated, intelligent communication in healthcare, hospitality, energy and other mission-critical mobile environments. Vocera is widely recognized for developing smarter ways to communicate that improve patient and customer satisfaction with the Vocera Communication and Care Experience solutions. Vocera provides technology innovations and thought leadership that humanize healthcare for patients, families and care teams and improve customer experience in more than 1,200 organizations worldwide. Vocera is headquartered in San Jose, Calif., with offices in Tennessee, Canada, Singapore and the United Kingdom. For more information, visit www.vocera.com and @VoceraCom on Twitter.
The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.
Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust
The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital
We have seen improvement in our communication across Emergency Care since implementing Vocera technology – staff can now connect with the right person on their first try.Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust
Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
Vocera empowers people in mission-critical environments to instantly connect via secure, mobile, integrated and intelligent communication solutions.