Vocera and QGenda Announce Reseller Partnership, Systems Integration

Integrated solution will improve clinical workflows and on-call provider communication
Tuesday, October 30, 2018
SAN JOSE, Calif.

SAN JOSE, Calif.--(BUSINESS WIRE)--Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, today announced a new partnership with QGenda, a leader in enterprise cloud-based physician scheduling automation. Vocera will be the exclusive reseller of QGenda’s product portfolio into the federal healthcare market, including the Veterans Health Administration, Department of Defense, and Indian Health Service. Interoperability between the Vocera communication system and the QGenda scheduling solutions will improve care team communication and clinical workflows with on-call providers.

The QGenda portfolio includes solutions for automated scheduling, time tracking, compensation management, and on-call scheduling, providing a comprehensive provider workforce management solution. The combined offering connects QGenda On-Call with the Vocera platform for better clinical communication and workflows, enabling care teams to easily communicate in real-time with the right on-call provider. Healthcare organizations can quickly build and manage optimized provider schedules and easily create and update consolidated on-call schedules. Integration between the companies’ scheduling and communication solutions saves caregivers valuable time and steps by eliminating the need to know names or phone numbers of available on-call providers to make calls and send texts.

“The partnership between QGenda and Vocera will greatly benefit our customers in the growing federal market,” said Greg Benoit, CEO and Founder at QGenda. “The integration between our solutions takes the guesswork out of who is on call; and in healthcare every second counts. No more wondering and waiting means clinical communication is faster, easier, and more accurate.”

Inside or outside the facility, shift after shift, clinicians will no longer need to manually keep track of schedules and providers. The integration automatically connects the latest schedule with the Vocera communication platform, enabling clinicians to make calls, send secure texts, and route notifications. Care team members have their choice of using a smartphone, wearable Vocera Badge, or desktop computer when connecting with on-call providers.

“In our effort to support our customers and respond to their needs, our strategy is to extend our capabilities and integrate with best-in-class enablers of real-time health systems,” said Brent Lang, president and CEO at Vocera, “The integration between Vocera and QGenda is sure to improve provider satisfaction and healthcare delivery. We can’t wait to see the positive impact it has on the lives of patients and care teams.”

About QGenda

QGenda is the #1 cloud-based, automated provider scheduling software. Since its launch in 2006, QGenda has grown to serve more than 2,500 customers in over 30 medical specialties. Leading physician groups, hospitals, academic medical centers, and enterprise health systems use QGenda to optimize their workforce which allows them to provide the best possible patient care. In 2017, QGenda made the list for both Georgia Fast 40 and Deloitte’s Technology Fast 500™ for its rapid growth. QGenda is headquartered in Atlanta, GA with offices in Baltimore, MD. Learn why 81 of 100 Becker’s Greatest Hospitals use QGenda at www.QGenda.com, or follow on FacebookTwitter and LinkedIn.

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera continues to offer the leading platform for clinical communication and workflow. More than 1,700 facilities worldwide, including nearly 1,500 hospitals and healthcare facilities, have selected our solutions for team members to text securely using smartphones or make calls with our hands-free, wearable Vocera Badge. Interoperability between Vocera and more than 140 clinical and operational systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety and experience. In addition to healthcare, Vocera is at home in luxury hotels, aged care facilities, nuclear facilities, libraries, retail stores and more. Vocera makes a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. In 2017, Vocera made the list of Forbes 100 Most Trustworthy Companies in America. Learn more at www.vocera.com, and follow @VoceraComm on Twitter.

Vocera ®  and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Qgenda
Sarah Tipsin, 770-399-9945 (ext. 9323)
press@qgenda.com
or
Vocera Communications, Inc.
Shanna Hearon, 669-999-3368
shearon@vocera.com

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

We have seen improvement in our communication across Emergency Care since implementing Vocera technology – staff can now connect with the right person on their first try.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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