Team communication at aged care facilities vastly improves with Vocera solution
Wednesday, January 24, 2018
SAN JOSE, Calif.
SAN JOSE, Calif.--(BUSINESS WIRE)--
Vocera
Communications, Inc. (NYSE:VCRA), a recognized leader in clinical
communication and workflow solutions, today announced St Vincent’s
Health Australia is expanding Vocera technology across all its aged care
facilities. The health and aged care organization selected the Vocera
hands-free communication badge and smartphone application to improve
workflow efficiency and staff response times.
St Vincent’s Health Australia is a leading provider of health and aged
care services, employing more than 18,000 staff across its six public
hospitals, nine private hospitals, and 17 aged care and retirement
living facilities. After achieving impressive results from deploying
Vocera wearable devices at residential aged care facility St Vincent’s
Care Services Bardon, the organization began implementing Vocera
technology at all its aged care facilities in Queensland, New South
Wales and Victoria.
“Implementing the Vocera technology at our facilities was a logical
decision for us, as so many activities and so much of our employees’
work require their hands to be free when caring for our residents,” said
John Leahy, Chief Executive Officer of St Vincent’s Care Services.
“Vocera allows our staff to talk to one another, broadcast messages and
communicate key information, regardless of where they are located on
site.”
St Vincent’s Care Services Bardon in Brisbane, Queensland, had just
undergone a major building extension when the Vocera technology was
deployed throughout the two level, 84-bed residence. The existing nurse
call system at the senior living facility was integrated with the Vocera
communication solution, which provides residents and their families with
direct access to the team of highly mobile nurses, caregivers,
physiotherapists and support staff.
“Our facility at Bardon is quite large, so Vocera has been particularly
useful in ensuring the appropriate mobilization of staff according to
resident requirements. We believe it has enhanced team communication and
efficiency, and as a result, has benefited our residents and their
families,” said Mr. Leahy.
The success of Vocera at St Vincent’s Care Services Bardon made a
compelling case for St Vincent’s Health Australia to expand the Vocera
technology across its network.
The organization has now deployed hands-free badges and the Vocera
smartphone application at St Vincent’s Private Hospital Brisbane, and
will replace the hospital’s existing paging system with the Vocera
texting solution to enable more patient context in messages and improve
communication between physicians and other care team members.
“It’s inspiring to see how this compassionate care organization is using
Vocera technology to support its mission of helping others in need,”
said Brent Lang, President and CEO of Vocera. “St Vincent’s Care
Services Bardon, and other aged care facilities and hospitals within St
Vincent’s Health Australia, are improving the lives of the people they
serve.”
St Vincent’s Health Australia is one of many organizations in the
country using Vocera technology to improve care team communication,
patient and resident experience, and operational efficiency. In 2017,
Vocera added 35 aged care facilities in Australia to its client roster.
Additionally, Vocera is steadily increasing deployments in public and
private hospitals across the country.
About St Vincent’s Health Australia
St Vincent’s Health Australia has been providing healthcare in Australia
for 160 years, since its first hospital was established in Sydney in
1857 by the Sisters of Charity. Today, St Vincent’s Health Australia is
a leading provider of health and aged care services, operating public
and private hospitals, aged care and retirement living facilities and
clinical research centers in New South Wales, Queensland and Victoria. A
medical research leader, St Vincent’s Health Australia has three
co-located research institutes and works in close partnership with other
research bodies, universities, and health care providers. St Vincent’s
Health Australia provides compassionate healthcare to people from all
walks of life, but reflecting its mission, the health system is
especially committed to people from vulnerable and marginalized
backgrounds. For more information visit www.svha.org.au.
About Vocera
The mission of Vocera Communications, Inc. is to simplify and improve
the lives of healthcare professionals and patients, while enabling
hospitals to enhance quality of care and operational efficiency. In
2000, when the company was founded, we began to forever change the way
care teams communicate. Today, Vocera continues to offer the leading
platform for clinical communication and workflow. More than 1,400
hospitals and health systems around the world have selected our
solutions for care teams to text securely using smartphones or make
calls with our hands-free, wearable Vocera Badge. Interoperability
between Vocera and more than 150 clinical systems helps reduce alarm
fatigue, speed up staff response times, and improve patient care, safety
and experience. In addition to healthcare, Vocera is at home in luxury
hotels, aged care facilities, nuclear facilities, libraries, retail
stores and more. Vocera makes a difference in any industry where workers
are on the move and need to connect instantly with team members and
access resources or information quickly. In 2017, Vocera made the list
of Forbes 100 Most Trustworthy Companies in America. Learn more at www.vocera.com,
and follow @VoceraComm on Twitter.
The Vocera logo is a trademark of Vocera Communications, Inc. Vocera®
is a trademark of Vocera Communications, Inc. registered in the United
States and other jurisdictions. All other trademarks appearing in this
release are the property of their respective owners.
Vocera Communications, Inc.
Shanna Hearon, 865-769-2028
shearon@vocera.com