Parkview Health Selects Vocera for Secure Texting and Mobile Voice Communication

Wednesday, July 6, 2016

Enterprise communication platform enables care teams to connect via smartphones and wearable devices

SAN JOSE, Calif., July 06, 2016 (GLOBE NEWSWIRE) -- Vocera Communications, Inc. (NYSE:VCRA), the leading healthcare communications company, today announced that Parkview Health, headquartered in Fort Wayne, Ind., will implement the Vocera Communication Platform in three of its hospitals.  The implementation will include a robust combination of secure text messaging and voice communication on Zebra MC40-HC mobile computers, as well as hands-free voice communication on the wearable Vocera B3000n Badge.

Parkview Health is the region’s largest employer with more than 10,000 employees in northeast Indiana and northwest Ohio.  Parkview’s leadership selected the Vocera Communication Platform because its scalability, breadth of integrations, workflow escalations, and mobile device flexibility enable care team members to communicate more efficiently. The Vocera Platform will allow thousands of staff members at Parkview Regional Medical CenterParkview Hospital Randallia and Parkview Whitley Hospital to communicate and collaborate via secure text or voice depending on their care delivery needs.

“We evaluated several communication companies, and the clear choice was Vocera because it provides a secure, end-to-end communication platform and a choice of devices for our care team members,” said Ron Double, Chief Information Officer of Parkview Health System. “The valuable clinical integrations Vocera offers also drove our decision. Yet, it has been the responsiveness of Vocera’s professional services team that has built our trust and helped secure a long-term partnership.”

Future plans include expansion of the Vocera Communication Platform to the entire Parkview system of nine hospitals. Parkview Health will also integrate the Vocera solution with the hospitals’ nurse call and electronic health record systems to improve clinical workflow and staff response times.

“Parkview Health is an award winning health system recognized for being a great place to work and for demonstrating world-class teamwork. Vocera is honored to support these leading hospitals and care team members with a communication solution that will help them create a seamless, high-quality, and personal care experience for every patient,” said Brent Lang, President and CEO of Vocera.

About Parkview Health
​Parkview Health, headquartered in Fort Wayne, Indiana is a not-for-profit, community-based health system serving a population of more than 820,000 in northeast Indiana and northwest Ohio. With more than 10,000 employees, Parkview Health is the region’s largest employer. Parkview Health has been serving the community since its early beginnings as Fort Wayne City Hospital in 1878. Parkview Health was formed in 1995 and its heritage of care and compassion continues today with nine hospitals and a network of primary care and specialty physicians.

About Vocera
Vocera Communications, Inc. offers the most robust clinical communications system in healthcare. Installed in more than 2,100 organizations worldwide, Vocera delivers secure, integrated and intelligent communication solutions that enable care teams to collaborate more efficiently by delivering the right information, to the right person, on the right device, in the right location, at the right time. Vocera solutions provide hands-free voice communication, secure text messaging, patient engagement tools, and integrated clinical workflow with EHRs, nurse call systems and physiological monitors. These solutions help improve operational efficiency, quality of care, safety and satisfaction across the continuum of care. In addition to technology solutions, Vocera drives thought leadership and new standards in care to elevate patient, family, nurse and physician experiences via the company's research collaborative, the Experience Innovation Network. Vocera is led by President and CEO Brent Lang and is headquartered in San Jose, California, with offices in San Francisco, Tennessee, Canada, India, United Arab Emirates and the United Kingdom. Robert J. Zollars is the Chairman of the Board. For more information, visit and @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.


Shanna Hearon
Vocera Communications, Inc.

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

Vocera Badges allow our team to safely communicate under PPE during this COVID-19 pandemic.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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