Clinicians can easily connect and collaborate on patient cases in real-time
Wednesday, November 14, 2018
SAN JOSE, Calif.
SAN JOSE, Calif.--(BUSINESS WIRE)--
Vocera
Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, today announced that Perth Children's Hospital (PCH) has implemented Vocera Collaboration Suite throughout its new facility to improve care team communication and clinical workflows.
Clinicians and staff across the hospital can communicate hands-free with wearable Vocera badges, text securely using the Vocera smartphone app, and communicate at their workstations via a web console.
The 298-bed multi-specialty pediatric hospital in Nedlands, Australia, opened in June 2018, replacing Princess Margaret Hospital as the state's dedicated children's hospital. Because emergency department clinicians at Princess Margaret Hospital were efficiently and effectively using the Vocera system, leaders at PCH decided to standardize communication enterprise-wide with the solution at the new hospital, which is much larger and more technologically advanced.
“We needed an innovative and intelligent communication system to match our state-of the art hospital. The last thing we wanted to do was use outdated technology,” said ICT Director Darren Mathers, Child and Adolescent Health Service. “We also wanted a communication solution that is purpose built for healthcare to quickly and easily connect highly mobile clinicians anywhere. As we evaluated our options, it became apparent that Vocera had the unified messaging platform we needed.”
Using the Vocera system, PCH clinicians don’t need to worry about remembering phone numbers, names, or who is on call. They can simply text or say a specific group or individual role. For example, the voice command “call 1A Bed 1” routes the call directly to the nurse assigned to patient room 1 on ward 1A at that time. Fast and easy communication drives faster response times. Optimizing clinical workflows, health IT leaders at PCH worked closely with the clinical commissioning governance group to ensure accurate role-based communication.
Perth Children's Hospital planned to deploy the Vocera system in the emergency and oncology departments of the new hospital, but realized its potential, and expanded the technology to an enterprise-wide, intelligent unified communication solution that enables voice, texting, alerting and integrations. So far, PCH has integrated the Vocera solution with the hospital’s nurse call, telephony, fire alarm and building management systems. There is a unique integration that sends alerts to certain staff when refrigerator temperatures reach risk levels. The IT team is working on an integration between the Vocera solution and the building management system that would proactively send an alert to IT staff if the temperature in the computer business centre reached a certain degree.
“The innovation, infrastructure and services of the new Perth Children's Hospital are impressive,” said Brent Lang, president and CEO of Vocera. “We are honored to provide the solution of choice for care team communication and help PCH clinicians deliver high-quality, compassionate care to children from across Western Australia.”
About Perth Children’s Hospital
Perth Children’s Hospital (PCH) opened June 2018, replacing Princess
Margaret Hospital as Western Australia’s specialist paediatric hospital
and trauma centre, providing medical care to children and adolescents up
to 16 years of age. The new 298-bed hospital provides treatment for the
most serious medical cases, as well as secondary services including
inpatient, outpatient and day-stay care. PCH delivers world-class care
to children and families with state-of the-art facilities. Designed to
reflect the natural healing beauty of the neighbouring Kings Park and
Botanic Garden, PCH places children, young people, families and carers
at the centre of the services it provides. PCH is part of the Child and
Adolescent Health Service, which also incorporates community and mental
health services in the Perth metropolitan area. For more information,
visit www.pch.health.wa.gov.au.
About Vocera
The mission of Vocera Communications, Inc. is to simplify and improve
the lives of healthcare professionals and patients, while enabling
hospitals to enhance quality of care and operational efficiency. In
2000, when the company was founded, we began to forever change the way
care teams communicate. Today, Vocera continues to offer the leading
platform for clinical communication and workflow. More than 1,700
facilities worldwide, including nearly 1,500 hospitals and healthcare
facilities, have selected our solutions for team members to text
securely using smartphones or make calls with our hands-free, wearable
Vocera Badge. Interoperability between Vocera and more than 150 clinical
and operational systems helps reduce alarm fatigue, speed up staff
response times, and improve patient care, safety and experience. In
addition to healthcare, Vocera is at home in luxury hotels, aged care
facilities, nuclear facilities, libraries, retail stores and more.
Vocera makes a difference in any industry where workers are on the move
and need to connect instantly with team members and access resources or
information quickly. In 2017, Vocera made the list of Forbes 100 Most
Trustworthy Companies in America. Learn more at www.vocera.com,
and follow @VoceraComm
on Twitter.
Vocera
®
and the Vocera logo are
trademarks of Vocera Communications, Inc. registered in the United
States and other jurisdictions. All other trademarks appearing in this
release are the property of their respective owners.
Shanna Hearon
Vocera Communications, Inc.
669.999.3368
shearon@vocera.com
