Franciscan Alliance Selects Vocera for Enterprise-wide Clinical Communications

Wednesday, January 6, 2016

SAN JOSE, Calif., Jan. 06, 2016 (GLOBE NEWSWIRE) -- Vocera Communications (NYSE:VCRA), the leading mobile healthcare communications company, announced today that Franciscan Alliance has begun deployment of the Vocera platform as the secure clinical communication solution for its entire 14-hospital system and physician community. This deployment is the largest in Vocera’s history and is designed to deliver the right information at the right time to the right person on the right device in the right location, enterprise wide.

For more than 140 years, Franciscan Alliance has been a trusted leader in providing faith-based, integrated healthcare to patients in Indiana, Illinois and Michigan. Staying true to its mission of delivering care with joy and compassion, Franciscan Alliance is using intelligent communication technology from Vocera to help humanize the healthcare experience for patients, families and staff.

Before we engaged with Vocera, we thought our only option was to cobble together several different vendors’ products to achieve our goals of improving communication and patient experience across the continuum of care. After evaluation, we discovered we only needed the Vocera Communication Platform to unify our efforts and make care team collaboration faster, easier, and more meaningful,” said Bill Laker, SVP of Information Services and CIO of Franciscan Alliance.

Franciscan Alliance is partnering with Vocera to deploy an enterprise-grade, HIPAA-compliant communication and collaboration platform that incorporates real-time voice and messaging, bi-directional integration with the Epic EHR, mobile patient and staff rounding, and integration with all the hospitals’ telephony, nurse call and physiologic monitoring systems. Clinicians and other staff will be able to use a range of different communication devices, including Vocera badges and Zebra MC40-HC mobile computers to connect to Vocera’s software platform. This system-wide communication strategy enables improved care team accuracy, quieter healing environments, reduced length of stay, and better workflows to improve the experience for both care teams and patients.

“Vocera is at least a year ahead of the competition,” said Dick Roskam, MD, Chief Medical Information Officer at Franciscan Alliance. “We also chose Vocera because the company’s extensive clinical experience, professional service offerings and culture all aligned well with Franciscan’s future visions and endeavors.”

Vocera offers a unique hands-free voice communication, secure text messaging, and patient engagement solution that integrates with more than 70 clinical systems. By keeping care teams in sync with intelligent message routing, critical notifications, automated call escalation and audit trails, Vocera will help Franciscan Alliance elevate quality of care, safety and satisfaction.

“It is impressive to see how Franciscan Alliance is combining communication technology with a culture of compassion to improve human connections and elevate trusted relationships between nurses, physicians and other care team members across the system.  Our solutions will enable real-time, secure communication on a range of different devices, throughout the entire Franciscan Alliance,” said Brent Lang, president and CEO of Vocera. “It’s an honor to support the people of this inspiring organization as they continue to improve the lives of the patients and families they serve.” 

Vocera management will host a brief conference call today at 5 p.m. ET to discuss the strategic importance of this and other previously announced transactions. A live webcast of the conference call will be available on the Investors section of the company’s website at The call can also be accessed by dialing 1-855-307-5251, or 1-440-996-5719, using the access code 17692363. A replay of the call will be archived on the company’s website. 

About Franciscan Alliance

The Franciscan Alliance healthcare ministry began in Lafayette, Indiana in 1875. Today, Franciscan Alliance is one of the largest Catholic healthcare systems in the Midwest with 14 hospital campuses, 20,000 employees and a number of nationally recognized Centers of Health Care Excellence. Hospitals include: Franciscan St. Anthony Health - Crown Point; Franciscan St. Anthony Health - Michigan City.; Franciscan St. Elizabeth Health - Crawfordsville; Franciscan St. Elizabeth Health - Lafayette East; Franciscan St. Elizabeth Health - Lafayette Central; Franciscan St. Francis Health - Carmel; Franciscan St. Francis Health - Indianapolis; Franciscan St. Francis Health - Mooresville; Franciscan St. James Health - Chicago Heights, Ill.; Franciscan St. James Health - Olympia Fields, Ill.; Franciscan St. Margaret Health - Hammond; Franciscan St. Margaret Health - Dyer; Franciscan Healthcare – Munster; Franciscan Health Rensselaer - Rensselaer. To learn more about Franciscan Alliance, visit

About Vocera

Vocera Communications, Inc. offers the most robust clinical communications system in healthcare. Installed in more than 2,100 organizations worldwide, Vocera delivers secure, integrated and intelligent communication solutions that enable care teams to collaborate more efficiently by delivering the right information, to the right person, on the right device, in the right location, at the right time. Vocera solutions provide hands-free voice communication, secure text messaging, patient engagement tools, and integrated clinical workflow with EHRs, nurse call systems and physiological monitors.  These solutions help improve operational efficiency, quality of care, safety and satisfaction across the continuum of care. In addition to technology solutions, Vocera drives thought leadership and new standards in care to elevate patient, family, nurse and physician experiences via the company's research collaborative, the Experience Innovation Network. Vocera is headquartered in San Jose, California, with offices in San Francisco, Tennessee, Canada, India, United Arab Emirates and the United Kingdom. For more information, visit and @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.


CONTACT: Jessica Donnelly

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

Vocera Badges allow our team to safely communicate under PPE during this COVID-19 pandemic.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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