Clinical Workflow and Staff Response Improved with Rauland Responder®, Vocera

Thursday, May 18, 2017

(RAULAND) MT. PROSPECT, IL, May 18, 2017 -- Streamlined patient-to-caregiver communications and enhanced workflow interoperability is now available through a new interface between the Rauland Responder® intelligent nurse communications solution and the Vocera Communications platform.

Linking Responder’s Direct Connect and ResponderSync® software with the Vocera platform allows patients to simply press a button from their hospital room and connect instantly with the right care team member’s hands-free Vocera® Badge or Vocera Collaboration Suite smartphone app, which enables secure text messaging, alerts and voice communication.

ResponderSync® integrates staff assignment information across multiple hospital systems to improve nursing team workflows and deliver a more complete and timely picture of staff and patient assignments. Previously, clinicians were required to sign into multiple systems independently to enter staff assignment information and make changes to assignments in each system separately.

Integrating ResponderSync® with the Vocera platform allows information to be shared seamlessly across multiple systems, promoting more efficient transition of critical patient care information between caregivers during shift changes and eliminating data entry redundancies. The integration is complemented by Responder 5’s Direct Connect SIP, which delivers improved and direct connectivity of nurse call information to the Vocera smartphone app or wearable badge without the need for third-party middleware.

“Patient care can involve many individuals from both inside and outside the facility, including the patient’s clinical specialists, nursing team and technicians who need to communicate with one another and locate each other when needed,” said Jennifer Holden, Rauland’s Vice President, Healthcare Product Strategy. “This integration with ResponderSync, Direct Connect and Vocera helps enhance patient care, improve overall communication, and deliver a more efficient team workflow.”

About Rauland Responder®
Rauland Responder critical communication solutions enhance overall communication and workflow within a hospital – patient-to-staff, and staff-to-staff. Responder helps staff deliver the best possible patient care, with fast, direct communication, flexible integration, intelligent call routing and real-time reporting. Responder is installed in more than one million acute care beds in 40 countries, helping hospital providers and staff to improve workflow, drive patient satisfaction and automate communications. For more information, visit, or follow Responder on Twitter. Rauland is a division of AMETEK, Inc.

About Vocera
The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera continues to offer the leading platform for clinical communication and workflow. More than 1,400 hospitals and health systems around the world have selected our solutions for care teams to text securely using smartphones or make calls with our hands-free, wearable Vocera Badge. Interoperability between our platform and more than 150 clinical systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety and experience. In addition to healthcare, Vocera is at home in luxury hotels, nuclear facilities, libraries, retail stores and more. Vocera makes a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. Learn more at, and follow @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Rauland Contact:
Mark Baxter

Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

Vocera Badges allow our team to safely communicate under PPE during this COVID-19 pandemic.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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