Aneurin Bevan Health System Relies on Vocera for Critical Care Communications

Wednesday, November 12, 2014

Aneurin Bevan Health System Relies on Vocera for Critical Care Communications
Communication Solution Helps Hospital Streamline Workflow to Quickly Address Patient Needs

SAN JOSE, Calif. - November 12, 2014 - Vocera Communications, Inc. (NYSE: VCRA), the leading provider of integrated, intelligent communication solutions for mission-critical mobile environments, today announced that the Vocera Communication System has improved response time at Aneurin Bevan University Health Board's Ysbyty Ystrad Fawr (YYF) Hospital in Caerphilly, South Wales, United Kingdom. The Vocera Communications solution, which includes the lightweight, hands-free wireless Vocera Badge and an intelligent software communication platform, improves workflow across the hospital, enabling staff to connect with the right person, group or information instantly.

YYF is comprised of 269 patient beds, as well as emergency, mental health, therapy and outpatient services. Previously, hospital staff found it difficult to keep in contact with one another as they moved throughout the large hospital campus. With Vocera, staff members no longer need to leave a patient's bedside to search for colleagues or answer a telephone. As a result, the hospital has improved call answer times for patient care by almost 90 percent.

By initiating critical calls, such as cardiac arrest over the Vocera device, YYF has also improved response time to clinical emergencies. The cardiac arrest calls notify staff members exactly where critical events are happening, which enables first responders to initiate treatment immediately. This has had a direct impact on overall patient care as clinicians save time and ultimately save lives.

"The implementation of Vocera was a turning point for our new hospital," said Trish Edwards, hospital manager at YYF. "The beauty of the solution is not only the speed of communication it provides, but also the ease of interaction between doctors and nurses. There is a profound effect on patient experience when services work together to address care needs."

In addition to communicating with clinicians within the hospital, Vocera's technology enables staff to receive outside calls, such as from local paramedics, or even other hospital employees. This instantaneous communication enables collaboration among various staff members that keeps the hospital functioning and allows the entire care team to focus their attention on patients.

"Aneurin Bevan has a reputation for providing high-quality patient care at each of its hospital campuses," said Bob Flury, senior vice president of international sales at Vocera. "We are honored to partner with the organization to improve response time and strengthen outcomes at the YYF facility."

To learn more about the use of Vocera at YYF, please view the customer video at

About Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan Local Health Board. The Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 13,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1,000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers. The Health Board is led by the Chairman, non-executive directors, the Chief Executive and other executive directors. The Board is supported by the Senior Management Team.

About Vocera
Vocera empowers integrated, intelligent communication in healthcare, hospitality, energy and other mission-critical mobile environments. Widely recognized for developing smarter ways to instantly communicate and collaborate, Vocera offers a comprehensive portfolio of solutions that improve efficiency throughout organizations. The Vocera Communication System is installed in more than 1,200 organizations worldwide. The Vocera portfolio improves workflow, quality, safety and outcomes while elevating the customer and patient experience. In addition to providing innovative technology, Vocera drives thought leadership and new standards to improve patient experience via its research collaborative, the Experience Innovation Network. Vocera is headquartered in San Jose, Calif., with offices in San Francisco, Tennessee, Canada, India, United Arab Emirates, and the United Kingdom. For more information, visit and @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Elaine Wu


Vocera technology has bridged our communication gaps – allowing instant hands-free voice calls, improving patient care coordination, and enhancing staff and patient safety by reducing response times.

Norman Bowman, Clinical Ward Administrator at Gateshead Health NHS Foundation Trust

The Vocera numbers speak for themselves, and they show this technology can dramatically reduce the time it takes to connect with a colleague and get a response. That has a real impact on the care we provide.

Adrian Plunkett, Paediatric Intensivist Consultant at Birmingham Women’s and Children’s Hospital

Vocera Badges allow our team to safely communicate under PPE during this COVID-19 pandemic.

Victoria Sudron, Service Improvement Coordinator at North Tees and Hartlepool NHS Trust

Since implementing Vocera, we no longer have communication delays due to the ‘page and wait’ scenario.

Nick Roper, Clinical Director at North Tees & Hartlepool NHS Trust
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