Unify Care Teams

Address Mandates for Safety and Efficiency

The frustration and inefficiency of siloed, fragmented communication are well understood by care teams: Communication dead ends. Page-and-wait toil. Alarm and interruption fatigue. Not knowing who is contacting you or why. It all puts patient safety at risk.

A strategy for replacing pagers and siloed text messaging apps must address clinical communication in a holistic, consolidated way, making it easy for people to find each other and connect instantly inside or outside the hospital.

Unify Care Teams

Customer Story Summary: Niagara Health

Niagara Health needed a solution to help unify clinical communications across its five hospital sites. It wanted to provide physicians, nurses, and other members of staff with a standard means to communicate.

“We were using pagers, VoIP phones, and other disparate communication methods to get ahold of each other prior to Vocera,” said Chuck Quigley, Transformation Director at Niagara Health.

20% reduction in number of people injured in aggressive incidents

One important way the healthcare provider uses its Vocera system is to safeguard staff and patients. After deploying Vocera technology systemwide for staff duress calls, the number of people injured in aggressive incidents has decreased by 20%.

Access Case Study

Deanna Parker

Jeff Wilson

Director of Information and Communications Technology at Niagara Health

Because the Vocera Platform is device agnostic, we were able to standardize clinical communication across our hospital campus with ease.

Sean Spina

BSc(Pharm), ACPR, PharmD, FCSHP, Pharmacy Clinical Coordinator at Island Health

"The metric I like most is that 81% of the physicians agreed or strongly agreed that they’d like to continue using Vocera."

John Hartly

Susan Levers

Head of Nursing for Child and Adolescent Mental Health Services at Sheffield Children’s NHS Foundation Trust

We knew the Vocera system could help us improve communication and get rid of the need for relentless phone calls and bleeps.

Get the Guide:
Pager Replacement

Unify Care Teams
for Patient Safety

Four-Part Strategy for Replacing Pagers

Optimize safety and quality by replacing pagers with a secure, flexible, holistic communication platform.

  • 1Unify communication to unify care teams
  • 2Support the transition to minimize risk
  • 3Integrate and interoperate with systems and devices
  • 4Communicate and share information easily

Solve for siloed, fragmented communication with support to manage change and minimize risk.

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Island Health Physician Experience

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Island Health Physician Experience

Choose the Right Device for the Role

  • Vocera Smartbadge: Hands-free voice, text messaging, and alarm notifications with patient, event, and care team context
  • Vocera App for iPhone or Android Smartphone: Voice, text messages, and alarm notifications with patient, event, and care team context
  • Vocera Badge: Hands-free voice, receive basic text messages and alarm notifications
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Discover the Vocera Smartbadge

How to Communicate Safely

While Wearing PPE

In this webinar, a nurse on a telemetry unit checks on patients, connects with resources, and manages priorities – without doffing PPE or touching a phone.

Discover Vocera Vina


Understand How Patient Safety Comes First

Follow a charge nurse who always sees what needs to be done next. Patient safety is prioritized because communications are prioritized and event-driven.