Reduce Burnout and Improve Resilience

Advancing Compassion in Healthcare

Vocera Chief Medical Officer Bridget Duffy, MD discusses the latest research and application of compassion in healthcare at Stanford’s The Science of Compassion conference.

Improve Critical Communications and Patient Care

Birmingham Children’s Hospital serves more than 90,000 patients annually, with 34 medical specialties, a staff of 3,700, and the United Kingdom’s largest and busiest single-site paediatric intensive care unit (PICU).

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Largest Paediatric Intensive Care Unit in the UK

“We spend a lot of our time in intensive care having conversations that are very crucial to patient outcomes,” says Dr. Adrian Plunkett, a consultant at Birmingham Children’s Hospital. “If there are obstacles to those conversations – communications delays, colleagues we can’t locate – it makes it harder to do our jobs. Vocera removes those obstacles. It definitely makes our lives easier.”

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Staff and Clinician Stress Spectrum

Code Lavender is a formalised, rapid response program designed to provide emotional support to staff members during times of high stress or loss. When a stressful event occurs, doctors and staff may call upon a Code Lavender team, typically comprised of palliative care, social work, pastoral care, organisational leaders, or other support services, for resources and support.

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The Journey to an Ideal Human Experience

Leading healthcare organizations recognize that the only way to chart a course to long-term, sustainable growth is to create market differentiate based on the human experience they deliver to patients and families, and the support they provide to physicians, nurses and staff.

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