In clinical environments where care teams must deal with pain and illness, death, and conflict on a daily basis, chronic stress, compassion fatigue and burnout can run rampant. Care teams who are unable to renew their personal emotional resources are likely to develop apathy, become dissatisfied with their work, and suffer in both personal and professional relationships. Healthcare organisations need a new aim that improves patient-centred care, efficiency and population health while also restoring joy to the practice of medicine.
