Improve Staff Performance

Hotels run 24/7 and those with personnel who communicate quickly and efficiently create a more positive experience for guests. Vocera provides the ability to call by role, group or staff member without the need to know a phone number or location, enabling teams to increase their productivity, workflow, and effectiveness.

Related Case Studies

The Savoy, A Fairmont Hotel

The five-star, newly refurbished Savoy searched the market for a product that could discreetly and efficiently meet its front-of-house communication needs, offering exceptional bespoke customer service at a level previously unimaginable.

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The Mansion at Turtle Creek

At The Mansion at Turtle Creek, staff members are only a button's touch away from instant access to the people and resources they need to make each guest's stay a memorable one.

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InterContinental Mark Hopkins, San Francisco

One of the premier luxury hotels in San Francisco, the InterContinental Mark Hopkins prides itself on providing guests with not only the finest accommodation but the finest service. Using Vocera Communication Badges, staff members can get the help they need quickly and quietly between themselves and for their guests.

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