My passion is to help humanize the delivery of healthcare where medical technology is involved. Unfortunately, I am witnessing the brokenness of the healthcare system from the physician, nurse, and patient perspectives. It’s my belief that many technologies and antiquated processes are contributing to the burden of illness. We must focus on solutions and technologies that alleviate the pain and suffering of everyone in the health care system and help restore joy back to the practice of medicine.
In my role as chief medical officer of Vocera, my passion is to figure out how technology can help enable healing for everyone. I partner with physicians to help design the next generation of technology solutions that optimize their performance and clinical outcomes, and enhance their resilience and well-being.
Chief medical officers have historically focused on quality, safety, and physician alignment. Today they are charged with enhancing or designing environments and choosing technologies that enable physicians to do what they were trained to do. That entails removing the administrative, bureaucratic, and technological obstacles to delivering care.
Through my work at Vocera and our Experience Innovation Network, I help organizations map the interruptions and hassles in a physician’s day, find a way to improve that, and hardwire and scale it with technology.
Vocera technology takes the hassle out of human to human interaction. We enable doctors to easily access people and information and to address patient needs through streamlined clinical communication and collaboration.
M. Bridget Duffy, M.D. has served as the chief medical officer at Vocera since 2010. She was an early pioneer in the creation of hospitalist medicine and was the nation’s first chief experience officer.