Sue Murphy RN BSN MS currently serves as the Chief Experience Officer at UChicago Medicine. Sue is a qualified leader with expertise in hospital operations, patient experience, staff development, and change management. Her significant accomplishments are in the areas of operational efficiency, patient throughput, and leadership in the ANCC Magnet Journey. Sue is an award winning speaker, author, trainer, and coach. Her high energy and passion for leadership development along with patient and employee engagement has influenced both patients and employees at UChicago Medicine to pursue the journey of excellence.