M. Bridget Duffy

M.D., Chief Medical Officer, Vocera

Bridget Duffy

M. Bridget Duffy, M.D., is the Chief Medical Officer for Vocera. Prior to her appointment as CMO, Dr. Duffy co-founded and served as Chief Executive Officer of ExperiaHealth, a company with the mission to assist organizations in rapidly improving staff and patient loyalty through innovative technologies and solutions that restore the human connection in healthcare. ExperiaHealth was acquired by Vocera and now drives the company’s research collaborative as the Experience Innovation Network

Dr. Duffy was an early pioneer in the creation of hospitalist medicine and launched programs to accelerate clinical discovery in the field of Integrative and Heart-Brain medicine, helping establish the Earl and Doris Bakken Heart Brain Institute. She previously served as Chief Experience Officer (CXO) of the Cleveland Clinic – the first senior position of its kind in the nation – leading the institution in improving patient experience as its top strategic priority. Dr. Duffy is a frequent speaker on the subject of why patient, family and staff experience matters and how it impacts quality, safety and clinical outcomes.

She was named the “2015 Woman of the Year” by Women Health Care Executives and selected as one of the “Most Influential Women in Bay Area Business for 2015” by San Francisco Business Times. In 2014, Dr. Duffy was recognized as a “Health IT Change Agent” by Health IT Outcomes and named among the “Top 50 in Digital Healthcare” by Rock Health. She also earned the Quantum Leap Award for taking the risk to spur internal change in the field of medicine, and was featured in HealthLeaders magazine as one of “20 People Who Make Healthcare Better.”

Dr. Duffy attended medical school at the University of Minnesota, and completed her residency in internal medicine at Abbott Northwestern Hospital in Minneapolis, Minnesota. She currently serves on the advisory boards of Velano Vascular and Maven Clinic.

Articles by M. Bridget Duffy

Ending Physician Burnout: It’s Time for Physicians to Take Back Control of Their Environment and How They Deliver Care

National Doctor’s Day (March 30) is a day reserved for all of us to honor physicians for the work they do.

As I set out to write an expression of gratitude to my fellow physicians in recognition of our day, I reflected on a personal experience I had just a few...

The Power of Effective Clinical Communication

Healthcare is built on sacred and trusted relationships between patients and their clinicians. As medicine has moved into the 21st century, we’ve lost our focus on patients’ narratives and knowing one another’s stories as care team members. As a result, we have lost human...

Create a Chief Experience Officer (CXO) for the Nation

This blog first appeared in the Follow the Conversation section of The Zetema Project website.

In recent years, much of the focus for healthcare transformation has...

Code Lavender: Transforming the Human Experience in Healthcare

We all know our healthcare codes—Code Blue requires the most urgency in the restoration of a patient’s clinical condition. The Code Lavender® system is an integrative healing equivalent of a Code Blue. Code Lavender services consist of a rapid response team of...

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