Vocera Support > Vocera Voice Commands
How to Use Voice Commands
The Vocera Platform offers the ability to call by name, group or role from a range of devices including iPhone and Android smartphones, and the Vocera hands-free wearable Badge. Below you will find a list of the top voice commands commonly used by Vocera customers.
| Action | Voice Command (examples in italics) |
| Log in | Say your first and last name in response to the prompt |
| Log out | Log me out |
| Find out who is logged in to the Badge | Who am I? |
| Listen to the Welcome tutorial | Play Welcome tutorial |
| Record your name | Record my name |
| Record, play back, or erase your greeting | Record my greeting. Play my greeting. Erase my greeting. |
| Action | Voice Command (examples in italics) |
| Call a Badge User | Call John Smith. |
| Call a group member | Call Tech Support. |
| Place an urgent call to a Badge user.* | Urgently call John Smith. |
| Place an urgent call to a group member* | Urgently call Tech Support. |
| Call a user with a department name.* | Call John Smith in Hardware. |
| Call a user with first name and a department name* | Call Sue in Hardware. |
| Call an addres book entry.* | Call Poison Control. |
| Call an outside buddy* | Call My Mom. |
| Call an extension.* | Dial extension 5120. |
| Call a local or long-distance telephone number.* | Dial an outside number. |
| Redial the last phone number.* | Redial number. |
| Send touch tones through a badge. | 1. While on a call, double-click the Hold/DND button. 2. At the beep, say the number. Say "Yes" to confirm. |
| Action | Voice Command (examples in italics) |
• Call Jesse Hart • Call J-E-S-S-E • Call H-A-R-T • Call J-E-S-S-E-H-A-R-T |
Always speak or spell the full name to contact a group or a place: • Call Poison Control • Call P-O-I-S-O-N-C-O-N-T-R-O-L. Spelling can improve speech recognition. Spelling is so effective that it may work even when it is slightly incorrect! |
Make sure you speak with an even pace and say each letter distinctly when you spell a name. |
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| Action | Voice Command (examples in italics) |
Initiate a broadcast to a group |
Broadcast to Tech Support |
Initiate an urgent broadcast to a group. |
Urgently broadcast to Tech Support |
| Initiate an urgent broadcast to the emergency broadcast group. | Double-click the Call button and begin speaking |
Reply to everyone. |
1. Press and hold the Call button before the broadcast ends. • If it is OK to talk, you hear a chime. • If someone else has already started to reply, you hear a warning tone. 2. Begin speaking. 3. When finished, release the Call button. Everyone in the broadcast group hears a chime, letting them know they can reply |
| Action | Voice Command (examples in italics) |
| Train the Genie to recognize the way you say a name | Learn a name. Learn a group name. Learn a location name |
| Delete the learned name | Unlearn name (group name, location name) |
| Train the Genie to recognize the way you say commands. | Learn commands. Learn more commands |
| Delete all your learned commands. | Unlearn commands. |
| Action | Voice Command (examples in italics) |
Send a standard or urgent message to a Badge user |
Record a message for John Smith. |
| Play new voice messages | Play messages. |
| Play new text messages. | Play text messages. |
| Play old (previously played) voice messages. | Play old messages. Play old messages from John Smith. Play old messages from Marketing. |
| Play old (previously played) text messages. | Play old text messages. |
| Delete voice messages, played or not. | Delete all messages. Delete messages from John Smith. |
| Delete text messages, played or not. | Delete all text messages. Delete all text messages from John Smith. |
Issue commands while playing a message. |
Delete. Time. Save. Back. Repeat. Cancel. |
| Create a voice reminder for yourself. | Record a voice reminder. |
| Create a voice reminder for a single user or multiple users. | Record a voice reminder for Keisha Hernandez. |
| Delete all pending voice reminders. | Delete all voice reminders. |
| Delete one or more pending voice reminders. | Delete voice reminders. |
| Action | Voice Command (examples in italics) |
| Forward calls to a Badge user or to a group | Forward my calls to John Smith. Forward my calls to Tech Support |
| Forward calls to a number in your profile | Forward my calls to my desk phone. Forward my calls to my cell phone. Forward my calls to my home phone. Forward my calls to my voice mail. |
| Forward to an internal extension. | Forward my calls to extension 3425. |
| Forward to an outside number. | Forward my calls to an outside number. Forward my calls to another number |
| Stop forwarding (and accept calls on your Badge again). | Stop forwarding. |
| Action | Voice Command (examples in italics) |
Transfer a call in progress to a Badge user, group members, or desk extension. |
Press the Hold/DND button to put the call on hold, then press the Call button and say: Transfer to John Smith. Transfer to Tech Support. Transfer to extension 2457.* |
| Action | Voice Command (examples in italics) |
Send a page to a person or group in the Vocera Communication System. |
Page Tom Mailer. Page Tech Support |
Send a page to an outside number |
Page an outside number. |
| Send a page to an internal number. | Page number 39647. |
Allow Badge users to send you numeric pages.* |
Enable pages.* |
Stop receiving numeric pages from Badge users.* |
Disable pages.* |
| Action | Voice Command (examples in italics) |
Add yourself to groups. |
Add me to Tech Support. Add me to multiple groups |
Remove yourself from groups. |
Remove me from Tech Support. Remove me from multiple groups. |
| Action | Voice Command (examples in italics) |
Join a conference. |
Join the conference for Cashiers.* |
Leave a conference |
Leave the conference for Cashiers.* |
| Start conferencing or reply (when you are already in a conference). | 1. Press and hold the Call button. • If it is OK to talk, you hear a chime. • If someone else has already started to reply, you hear a warning tone. 2. Begin speaking. 3. When finished, release the Call button. Everyone in the conference hears a chime, letting them know they can reply. |
Find out what conference you are in. |
What conference am I in? |
Find out who is in your conference. |
Who is in my conference? |
| Find out who is in any conference. | Who is in the conference for Managers? |
| Cancel or block conferences. | Press the Hold/DND button. |
| Action | Voice Command (examples in italics) |
Initiate a conference call. |
Conference James Madison and Mary Lamb |
Add another party to a call (unsupervised method). |
1. Press the Hold/DND button to put your call on hold. 2. Press the Call button to summon the Genie and say: Invite Robin Woods. |
| Add another party to a call (supervised method). | 1. Press the Hold/DND button to put your call on hold. 2. Press the Call button to summon the Genie and say: Call Robin Woods. Your Badge connects to that party. 3. After speaking with the new party, press the Hold/DND button. When the Genie asks if you want to conference the parties, do either of the following: • Say “Yes” to create a conference call between you and the other two parties. • Say “No” to place the new party on hold and speak to the original caller. |
Initiate an urgent conference call. |
Urgently conference James Madison and Mary Lamb. |
Urgently add another party to a call (unsupervised method). |
1. Press the Hold/DND button to put your call on hold. 2. Press the Call button to summon the Genie and say: Urgently invite Jo Lee. |
| Urgently add another party to a call (supervised method). | 1. Press the Hold/DND button to put your call on hold. 2. Press the Call button to summon the Genie and say: Urgently invite Jo Lee. |
| Action | Voice Command (examples in italics) |
Play announcements through Badge speaker when headset is plugged in. |
Turn announce through speaker on. |
Play announcements through headset when headset is plugged in. |
Turn announce through speaker off. |
| Action | Voice Command (examples in italics) |
Log in at your home site. |
Press the Call button, say your first and last name when prompted. |
Log in at a site you are visiting |
1. Press the Call button, then wait to hear the login prompt. 2. Connect to your home site: Connect to San Jose. 3. Wait for the prompt, then say your name to log in: April Buckley. |
| Call a user at your current site. | Call April Buckley. |
| Call a user at a remote site or any arbitrary site.* | 1. Connect to San Jose. 2. Call April Buckley |
| Action | Voice Command (examples in italics) |
Find out which groups you are in. |
What groups am I in? |
Find out who is in a particular group. |
Who is in Technical Support? |
Check the current time and date. |
What time is it? |
*Commands that require permission from system administrator