Webinar: Communication and Conflict

Clinical communication takes place in the context of a specific patient journey, as well as in the context of a specific task to be completed or human interaction. This webinar from the Experience Innovation Network, part of Vocera, looks more closely at one component of our recent clinical communication research: situational awareness. Chris DeRienzo, MD, MPP, Chief Quality Officer, Mission Health, shares his framework for communicating with patients and training his peers to communicate clearly and with empathy through the most difficult circumstances, from delivering a difficult diagnosis to navigating conflict with peers. 

Complete the form below to view the webinar recording.

Dr. DeRienzo also shares his experience in a recent report from the Experience Innovation Network, called Clinical Communication Deconstructed: A framework for successful, human-centered clinical communication.

Resource Type: Webinars
Industry Solution:
Stay Connected
Get Started
Who We Are

Vocera empowers people in mission-critical environments to instantly connect via secure, mobile, integrated and intelligent communication solutions.

The Vocera Vision
How To Buy
Contact Vocera

Contact a sales specialist about Vocera solutions

Contact Us Vocera Logo
Tech Support (800)473-3971 support@vocera.com
Sales 1(888)-9VOCERA salesweb@vocera.com