Vocera Badge Configuration Services helps reduce deployment time by having Vocera staff pre-configure your Badges with your network setting.
Improved Staff Experience with Professional Services
Vocera Services offers the expertise to help you successfully deploy, manage, update, and expand your Vocera solution. We provide expert advice, best practices, training, and productivity tools, all designed to help you to enhance workflow, improve staff productivity, and increase patient satisfaction. No matter the size of your organization, our expertise in clinical workflow, end-user training, wireless networks, integration with third-party solutions, and project management will enable you to maximize the benefits of Vocera technology.
Vocera® Badge Configuration Services
Whether you’re a part-time Vocera System Administrator managing the Vocera Communication System for a single facility or a full-time system administrator for an entire health system, your time is extremely valuable. Vocera offers Vocera Badge Configuration Services to help reduce deployment time for you.
The Vocera Badge Configuration Service will save you valuable time, effort, and resources by having our experienced staff pre-configure your Vocera Badges with your network settings, so they are ready to go right out of the box!
Remote Configuration
With Vocera Badge Configuration Services, your new Vocera Badges arrive at your facility ready to be deployed. Vocera deployment experts will set up a Vocera Badge Configuration Machine and update the Vocera Badge properties file to match the network configuration for your Vocera deployment, including:
• SSID
• Authentication type
• Encryption type
• User name
• Password
• Vocera Server IP address
Services You Need When You Need Them
In addition to the Vocera Badge Configuration Service, Vocera offers a variety of additional services to help you maintain a healthy, robust Vocera deployment with satisfied users.
Professional Services
The Vocera Professional Services team offers a full suite of implementation and clinical workflow services to help our customers achieve workflow efficiency, staff productivity improvements, and exceptional patient care goals. Our clinical expertise and workflow design is lead by a team of nurses with backgrounds representing virtually every area of the hospital including: ED, CCU, ICU, Labor and Delivery, NICU, Peri-operative, Oncology, Home Health, and more.
Technical Support
The Vocera Technical Support team provides enterprise-class support for Vocera customers worldwide from our support centers in the United States, Canada, and United Kingdom. Our knowledgeable support engineers work closely with your technical teams to ensure optimum performance of your Vocera solution through proactive analysis and recommendations, as well as resolve time-critical issues to maximize the end-user benefit.
Vocera University
Vocera University offers a world-class educational experience through classroom training and distance learning courses. All courses offer hands-on labs and small group interaction, designed to build skills based on knowledge gained through hundreds of successful Vocera deployments.