UnityPoint Health Allen Hospital - Relieving Nurse Burden and Strengthening Safety

Case Studies

Challenges

Major challenges faced by healthcare organizations during the COVID-19 pandemic include preventing staffing shortages and ensuring security and safety in the workplace.

Solution

A longtime Vocera customer, UnityPoint Health – Allen Hospital leadership decided to leverage their Vocera solution in an inventive way to save bedside nurses’ valuable time. They implemented a virtual nurse program to make work for bedside staff easier and less complex, while leveraging their existing full time nursing staff. The virtual nurse conducts all patient admission and discharge duties, freeing the bedside nurse from lengthy engagements and allowing them to provide hands-on patient care.

Results

The organization’s virtual nurse program has been a great success and has helped lighten the workload for bedside nurses, freeing them of time-consuming patient admission and discharge responsibilities. The virtual nurse provides the bedside nurse with an extra set of eyes and ears, which boosts patient care quality and safety.

 

Resource Type: Case Studies
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