Improving Staff Communication and Response Time through Mobile Technology

On a mission to consistently deliver a five-star experience for its residents, Covia sought to improve staff communication and response times. Covia selected the Vocera Platform to enable Wi-Fi communication and replace a fragmented system by integrating Vocera technology with the resident safety system in place throughout six of its multi-level senior living communities. Taking safety to the next level, Covia also integrated the Vocera system with the communities’ resident safety solution, which enables alarms and alerts to go directly to the right staff member’s Vocera Badge or app.