What is Ease? Ease is a HIPAA compliant software platform for updating and educating parents, families and friends on the baby’s NICU stay. It is an optional service brought to you by your hospital.
How does Ease work? Download the app from either the Apple or Android Store. After the registration process, a unique Ease code is generated which is then scanned by your healthcare professional to create a secure connection. Soon you will be receiving updates.
What kind of updates are sent? The hospital’s clinical team will choose the content to send you. You may receive pictures and videos at the discretion of the clinical team.
Is the Ease app safe? Ease uses 256-bit encryption to protect all communications as they are sent and received. Ease also abides by the same health care regulations (HIPAA) that your hospital uses to keep your protected health information safe.
Is anything saved on my device? No. All texts, photos, and videos disappear after 60 seconds of viewing them. Nothing is saved on your device