Best Practice Guide: Staff Rounding

Rounding on staff gives leaders opportunities to gain valuable insights from speaking with front-line providers, nurses and staff. By increasing leadership visibility and engagement, leaders discover barriers to safety and quality within the workplace, assess and promote staff satisfaction and engagement and hardwire processes and initiatives to meet specific goals. Staff rounding is also proven to positively affect patient satisfaction scores and elevate staff morale. In many organizations, this practice is part of the standard high reliability or Lean Daily Management System program to drive continuous process improvement and standardize operations.

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