Human Centered Leadership Mastery Model


3 communication strategies

In 2019, we undertook new research to delve into the kind of leadership that will deliver healthcare into a new era of transformation – a kind of leadership that centers on well-being and thriving for team members and those they serve to deliver on the promise of the Connected Healing Ecosystem.

We call this approach, human-centered leadership (HCL). To understand what this leadership looks like, what impact it has, and how it is being embraced and spread, we interviewed more than 75 healthcare leaders from across organizations. We also reviewed leadership literature in medical journals, books, Harvard Business Review, and other resources.

Learn more about this model. Download our report and reach out to us if you would like additional information.


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