AHA Frontline Healthcare Webinar


Digital Transformation
Webinar Summary Report and Recording
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The COVID-19 pandemic impacted hospitals across the country and around the world in many different ways. Hear best practices from a hospital chief executive officer, chief nursing officer, and chief experience officer. These three health care leaders will share their diverse experiences and how their organizations used clinical communication technology to connect and safeguard patients, families and care teams, while establishing pop-up isolation rooms and preserving valuable PPE.

  1. The different challenges hospitals around the country faced before and during the peak of COVID-19.
  2. How hospitals use technology to maintain human connections even with patients in isolation rooms, care teams in PPE, and visitor restrictions.
  3. How hands-free communication solutions can help keep patients and front-line health care workers safe.
  4. How hospitals can secure government funding for needed clinical communication solutions that support emergency preparedness.

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Margaret Dimond, PhD, President and CEO, McLaren Oakland Hospital
Linda Potts, RN, Associate Chief Nursing Officer, Tufts Medical Center
Joan  Zoltanski, MD, MBA, Chief Experience Officer, University Hospitals Health System
Resource Type: Webinars
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