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Case Studies

Next-Generation Healing Solutions: A Code LavenderĀ® Program

A Code Lavender program is a formalized rapid response designed to support patients, families, physicians, nurses, and staff members in times of emotional distress. The...
Webinars

Code Lavender Programs: A Powerful Approach to Support Emotional Well-Being

A Code Lavender solution provides the means to request rapid-response support. The same way a code blue call brings together a team to resuscitate the heart and lungs, a...
Webinars

In Pursuit of Resilience, Well-Being, and Joy in Healthcare

Health system leaders know that care team member burnout is a serious concern that affects quality, safety, patient experience, and financial outcomes. The challenge, for...
White Papers

Human Experience at the Forefront: Elevating Resilience, Well-being, and Joy in Healthcare

The incidence of burnout, exhaustion, and flat-out frustration among healthcare staff...
Webinars

Caregiver Burnout: Does Technology Help or Hurt

View this unique and provocative online discussion led by David Pryor, MD, EVP & Chief Clinical Officer, Ascension, and Bridget Duffy, MD, Chief Medical Officer, Vocera...
Solution Briefs

Resiliency in Health Solution Brief

Approaches to addressing stress and burnout among healthcare team members, including Code Lavender, mindfulness, and other resiliency programs.
Webinars

The Evolving Role of the CXO in Healthcare

JEFF CRITCHFIELD, MD, Chief, Division of Hospital Medicine, San Francisco General SEAN KEYSER, VP Patient Experience, Novant Health System JACKIE WILSON, Chief Experience...
White Papers

The Next Role in Healthcare: Physician as Chief Experience Officer

How physician leaders drive alignment across quality/safety, experience, and process improvement.
White Papers

The Journey to the Ideal Human Experience

How healthcare organizations drive sustainable improvement in patient, family, physician, and staff experience.
White Papers

Differentiating on Human Experience

How healthcare organizations drive lasting loyalty and growth by building experiences that marry efficiency and empathy.
Webinars

Patient Experience and the Role of Physician Leaders

Learn how Summa Health System physician champions drove culture change and experience improvement.
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