Care Experience

Deliver an Exceptional Patient Experience Across the Care Continuum

Deliver an exceptional patient experience and help foster trusted relationships across the care continuum by enabling consistent communications and improved responsiveness. Vocera Care Experience is a comprehensive suite of software solutions including Pre-Arrival, Rounds, Good to Go, and Care Calls. The Business Analytics module provides information that can help reveal gaps and prioritize improvements.

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Vocera Care Rounds

Rounds

Capture and respond to patient feedback instantly from your iPad. Address patient needs in a timely manner by sending service requests in real time. Track a patient’s experience from prior units and from other facilities in your health system, and identify opportunities for staff recognition.

Pre-Arrival

Patients and family members receive automatic notifications prior to admittance such as preparation steps, dietary restrictions, drug complications, checklists, logistical information, and other reminders. The software monitors patient engagement and comprehension to help the pre-admission team gauge preparedness.

Vocera Pre-Arrival Communication
Vocera Good to Go® Patient Discharge Communication

Good to Go

Record live instructions and teach-back sessions at the patient’s bedside and make them available for patients, family members, and caregivers to access anytime during and after the patient’s stay via a phone or computer. Help improve the patient’s understanding of their care plan, to lessen the likelihood of readmission.

Care Calls

Streamline patient follow-up calls and manage caregiver workflows to avoid redundancies in patient outreach. Monitor patient and family understanding of and compliance with the care plan using best-practice checklists and call scripts.

Vocera Care Calls
University of Chicago Video Play

University of Chicago

Higher patient satisfaction ratings and stronger employee engagement: Chief Experience Innovation Officer Sue Murphy and her team share how they enable an exceptional care experience as they engage, empower, and recognize staff.

Patient Experience Matters

Get the facts to understand why improving patient experience needs to be a priority for your organization.

Patient Experience Matters
 

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Vocera empowers people in mission-critical environments to instantly connect via secure, mobile, integrated and intelligent communication solutions.

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