Texas Children’s Raises Patient Satisfaction Scores

Children’s Hospitals Data Example

Texas Children’s Hospital Perioperative Services team studied the impact of Ease and concluded that after implementation of the application, the patient satisfaction for ‘information provided the day of surgery’ as reported on the Press Ganey Survey increased from 87.5% to 96.7% between January to September 2016. Parents are able to provide real-time feedback regarding their experience using the application which has provided important information to the OR.


 

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