Patient Follow Up Calls | Vocera

Vocera Care Calls

Connect with patients after their hospital stay to improve satisfaction and reduce readmissions

Patient follow-up calls within 48 to 72 hours after hospital discharge improves patient satisfaction and helps reduce readmissions.1 Vocera Care Calls streamlines the workflow and management of patient follow-up calls by providing best practice checklists, call scripts, risk stratification information and recorded patient discharge instructions that can be accessed on your staff’s iOS device or desktop.

1Project BOOST® and Project RED®

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Vocera Care Experience Video

Improve patient experience with one application for patient engagement, communication and care coordination.

Rising to the Challenge: Preventing Readmissions to Improve Outcomes, Profitability and Quality of Care

The Centers for Medicare and Medicaid Services (CMS) determined that 1 in 5 Medicare patients are readmitted to the hospital within 30 days, resulting in approximately $12 billion spent on potentially avoidable readmissions. Learn how White Plains Hospital uses a multi-tiered strategy to drive down readmissions rates and improve patient experience.


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Rising to the Challenge: Preventing Readmissions to Improve Outcomes, Profitability and Quality of Care

Patient Experience Matters

Get the facts to understand why improving patient experience needs to be a priority for your organization.

Patient Experience Matters

Webinar: Proven Strategies to Reduce Readmissions and Drive Patient Engagement

Leaders from Genesis Health System, Phelps County Regional Medical Center, and The University of Chicago Medicine discuss initiatives to reduce readmissions and drive patient engagement with Vocera Care Experience.

Webinar: Proven Strategies to Reduce Readmissions and Drive Patient Engagement
Key Features
Streamline Patient Follow-Up

Increase Efficiency and Streamline Patient Follow-Up

Improve efficiencies in workflow and eliminate redundancy in patient outreach with a unified, enterprise-wide solution for managing patient follow-up calls.

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Improve Patient Compliance with Care Plans

Monitor patient understanding and compliance with the care plan with easy access to best practice checklists, call scripts, risk stratification information and recorded patient discharge instructions.

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Improve Compliance with Care Plans
Improve Patient Experience & Outcomes

Improve Patient Experience and Outcomes

Initiate proactive interventions if needed using risk stratification information and patient satisfaction data easily accessible via the solution.

View Vocera Care Experience Solution Brief »
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Patient Engagement Solutions

Vocera Care Experience helps improve the patient experience and reduce readmissions by engaging patients at critical points in the healthcare journey from pre-arrival, throughout a hospital stay, during the discharge process, and after they transition home or to another care setting.

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