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Rounds

Capture and Respond to Patient Feedback Instantly from Your iPad

Capture and respond to patient feedback instantly from your iPad. Address patient needs in a timely manner by sending service requests in real time. Track a patient’s experience from prior units and from other facilities in your health system, and identify opportunities for staff recognition. The Rounds solution supports a number of round types including nurse leader, executive, environmental, and staff satisfaction rounds.

Medtech Breakthrough Award 2018 Winner: Best Overall Patient Engagement Solution

medtech breakthrough award 2018

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University of Chicago Medicine Improves Patient Satisfaction and Employee Engagement

Higher patient satisfaction ratings and stronger employee engagement: Chief Experience Innovation Officer Sue Murphy and her team share how they enable an exceptional care experience as they engage, empower, and recognize staff.

University of Chicago Medicine Improves Patient Satisfaction and Employee Engagement

Vocera Care Rounds helps us to uncover communication gaps in real time. Instant patient feedback allows on the spot service recovery and enables our care teams to provide the best possible patient experience. Our staff learned to use the software in minutes and find the reports in the Business Intelligence module invaluable to their work.

Stephanie Neff, Director of Patient Experience at Genesis HealthCare System

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Take Rounding to the Next Level to Improve Patient Satisfaction, Outcomes and Loyalty

Nurse Rounding, when done effectively, has proven to benefit patient safety and satisfaction, build employee teamwork, foster effective communications, and improve medical outcomes. Learn how to hardwire a meaningful rounding strategy at your organization.

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Take Rounding to the Next Level to Improve Patient Satisfaction, Outcomes and Loyalty
Key Features
Improve Workflows

Improve Workflows

Identify gaps in communication and spotlight high performance, enabling optimized processes and workflows to improve patient, family and staff satisfaction.

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Address Patient Needs in Real-Time

Capture and respond to patient feedback instantly from your iPhone or iPad. Care Rounds ties into Vocera Collaboration Suite so that connecting with a patient’s care team is effortless.

View Vocera Care Experience Solution Brief »
Address Patient Needs in Real-Time

We have built a trusted relationship with the customer service team at Vocera, and that partnership has helped elevate the success of our mobile rounding strategy and the patient experience

Sue Murphy, RN, BSN, MS, Chief Experience Officer at University of Chicago Medicine.

 
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Vocera Care Experience

Deliver an exceptional patient experience and help foster trusted relationships across the care continuum from pre-arrival through follow-up by enabling consistent communications and improved responsiveness.

Pre-Arrival

Monitor patient engagement and comprehension to help the pre-admission team gauge patient preparedness and to avoid cancellations.

Good to Go

Improve patient’s understanding of their care plan, enhance their hospital experience, and to lessen the likelihood of readmission

Care Calls

Streamline patient follow-up calls and manage caregiver workflows to avoid redundancies in patient outreach.

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