Capture and respond to patient feedback instantly from your iPad. Address patient needs in a timely manner by sending service requests in real time. Track a patient’s experience from prior units and from other facilities in your health system, and identify opportunities for staff recognition. The Rounds solution supports a number of round types including nurse leader, executive, environmental, and staff satisfaction rounds.
Rounds
Capture and Respond to Patient Feedback Instantly from Your iPad
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University of Chicago Medicine Improves Patient Satisfaction and Employee Engagement
Higher patient satisfaction ratings and stronger employee engagement: Chief Experience Innovation Officer Sue Murphy and her team share how they enable an exceptional care experience as they engage, empower, and recognize staff.
View Case StudyThe real-time service recovery that is possible with Vocera Rounds has made a huge difference in patient satisfaction.
Abby Nguyen, Chief Nursing Officer, Genesis HealthCare System
Take Rounding to the Next Level to Improve Patient Satisfaction, Outcomes and Loyalty
Nurse Rounding, when done effectively, has proven to benefit patient safety and satisfaction, build employee teamwork, foster effective communications, and improve medical outcomes. Learn how to hardwire a meaningful rounding strategy at your organization.
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Key Features
Improve Workflows
Identify gaps in communication and spotlight high performance, enabling optimized processes and workflows to improve patient, family and staff satisfaction.
View Vocera Care Experience Solution Brief »Address Patient Needs in Real-Time
Capture and respond to patient feedback instantly from your iPhone or iPad. Care Rounds ties into Vocera Collaboration Suite so that connecting with a patient’s care team is effortless.
View Vocera Care Experience Solution Brief »
We have built a trusted relationship with the customer service team at Vocera, and that partnership has helped elevate the success of our mobile rounding strategy and the patient experience
Sue Murphy, RN, BSN, MS, Chief Experience Officer at University of Chicago Medicine.
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Vocera Care Experience
Deliver an exceptional patient experience and help foster trusted relationships across the care continuum from pre-arrival through follow-up by enabling consistent communications and improved responsiveness.
Pre-Arrival
Monitor patient engagement and comprehension to help the pre-admission team gauge patient preparedness and to avoid cancellations.
Good to Go
Improve patient’s understanding of their care plan, enhance their hospital experience, and to lessen the likelihood of readmission
Care Calls
Streamline patient follow-up calls and manage caregiver workflows to avoid redundancies in patient outreach.
