Automatic Patient Reminders
Send automatic notifications to patients and family members prior to hospital admittance that share critical information such as preparation steps, dietary restrictions, drug interactions, checklists, logistical information, and other reminders.
Patient Access to Educational Materials
Enable patients and family members to access educational materials around the clock prior to scheduled procedures.
Engagement Monitoring and Analysis
Monitor patient engagement and comprehension to gauge preparedness and see if the patient is at risk for cancellation. Analyze cancellation rates and causes to proactively address patient obstacles and identify areas for improvement.
Vocera is more than a technology vendor. The customer success team at Vocera are true partners, supporting us every step of the way across nine sites in our experience improvement strategy.
Elizabeth Paskas, Vice President of Experience Innovation and Consumer Service at Hackensack Meridian Health