Nearly 30% of primary care providers (PCPs) report being unaware of their patient’s hospitalization.1 To solve this problem, the PCP module allows the hospital to send updates automatically via text and/or email to primary care physicians keeping them up-to-date on their patients hospitalization, changes in care setting and patient discharge. This communication ensures a seamless hand-off between providers to improve patient care and safety, strengthen provider relations, and build loyalty.
1 Vineet M. Arora, MD. et al. Problems After Discharge and Understanding of Communication With Their Primary Care physicians Among Hospitalized Seniors: A Mixed Methods Study. J Hosp Med. 2010 Sep;5(7):385-91.