Vocera Experience Innovation Network Hosts 13th Chief Experience Officer Roundtable

International research collaborative examines ways to re-humanize healthcare
Tuesday, October 17, 2017 SAN JOSE, Calif.

SAN JOSE, Calif.--(BUSINESS WIRE)-- Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, announced today that its Experience Innovation Network will convene its 13th Chief Experience Officer (CXO) Roundtable October 17-19, 2017, in San Francisco. This three day, invitation-only event will focus on ground-breaking research, human-centered technologies, and best practices shaping the future of caring.

The Experience Innovation Network is a community of thought leaders from across the United States and Canada focused on addressing the Quadruple Aim of improving population health, elevating patient-centered care, and reducing costs while restoring care team resilience and well-being. Twice a year network members, innovators and guest speakers assemble to discuss innovations and strategies that are accelerating transformation and deepening the body of evidence that links human experience in healthcare to quality, safety, loyalty and outcomes.

The latest research by the Experience Innovation Network will be discussed and made available during the CXO Roundtable. The report, Communication Deconstructed, takes an in-depth look at healthcare communication and offers a framework for effective, human-centered clinical communication. The framework includes seven key elements identified by in-depth interviews with clinical communication experts, senior healthcare executives inside and outside the member Network, as well as patients. Case studies in the report span topics ranging from high reliability, interdisciplinary rounding, difficult communications, and creating respectful personal connections.

The power of communication will be a central theme at the fall CXO Roundtable, where an impressive lineup of patient advocates, physician and nurse leaders, healthcare executives, scientists, authors, innovators and researchers will take the stage. Among the keynote speakers and panelists are:

  • Marc Harrison, MD, president and chief executive officer, Intermountain Healthcare
  • Jennifer Brokaw, MD, patient advocate, author and co-founder of C2it Health
  • Alan Glaseroff, MD, co-founder, Stanford Coordinated Care
  • Ann Lindsay, MD, co-founder and clinical professor, Stanford Coordinated Care
  • Maureen Sullivan, RN, MBA, executive director information technology division, Cleveland Clinic
  • Rolland Pugh, director of patient experience design, Novant Health

“The future of caring lies within today’s innovations and the healthcare mavericks who have taken the stage at our CXO Roundtables,” said Bridget Duffy, co-founder of the Experience Innovation Network and Chief Medical Officer of Vocera. “I am always honored to host this powerful and inspiring event, which has changed the way the industry talks about human experience in healthcare, elevated the importance of co-designing solutions with patients, and generated national visibility to our members’ exceptional work in experience improvement.”

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera continues to offer the leading platform for clinical communication and workflow. More than 1,400 hospitals and health systems around the world have selected our solutions for care teams to text securely using smartphones or make calls with our hands-free, wearable Vocera Badge. Interoperability between Vocera and more than 120 clinical systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety and experience. In addition to healthcare, Vocera is at home in luxury hotels, nuclear facilities, libraries, retail stores and more. Vocera makes a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. Learn more at www.vocera.com, and follow @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Vocera Communications, Inc.
Shanna Hearon, 865-769-2028
shearon@vocera.com

 
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