Interoperability accelerates and enhances communication in long-term care communities
SAN JOSE, Calif.--(BUSINESS WIRE)-- Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, announced it is partnering with Status Solutions to enhance and expand alert management solutions in long-term care facilities across the United States. Status Solutions offers situational awareness technologies for life safety, security, environmental monitoring, and mass notification.
Interoperability between Status Solutions’ core alerting platform, SARA (Situational Awareness and Response Assistant), and the Vocera Platform enables actionable notifications from clinical and operational systems to be routed to the right person or group via their hands-free Vocera Badge, smartphone app, or workstation. The relationship empowers intelligent integrations and alarm management with smart beds, resident monitors, fire panels and more. The two companies have partnered to help reduce interruption fatigue, speed up staff response times, and support long-term care customers during and beyond the COVID-19 pandemic.
“Together with Vocera we are empowering clinical care team members with critical and contextual information to quickly mobilize the right people and resources,” said Amy Jeffs, Vice President at Status Solutions, which is used in more than 1,200 senior living communities across the country.
Elder Care Alliance integrated SARA and the hands-free Vocera Badge in four of its California communities. Alarm notifications from SARA are sent directly to Vocera devices worn by employees in assisted living and memory care centers. Each notification includes the resident’s name, location, and event type. Average alarm response times improved by 23% across Elder Care Alliance between 2018 and 2019. Resident satisfaction scores related to staff responsiveness increased 11 percentage points between 2019 and 2020.
“The integration between Vocera and SARA sped up our staff response times, helping us improve resident safety and satisfaction,” Carmel Dolcine-Joseph, Vice President of Wellness at Elder Care Alliance said. “It has also helped us standardize communication on a single device. Instead of carrying mobile phones, pagers and larger radios, our employees only need to wear the Vocera Badge to connect and collaborate.”
“Never more essential, effective communication that provides real-time situational awareness is critical to connecting staff and protecting residents across aged care communities,” Brent Lang, Chairman and CEO of Vocera said. “We are proud to partner with Status Solutions and Elder Care Alliance, where the safety and well-being of residents, families and employees are top priorities.”
About Status Solutions
Status Solutions is the pioneering provider of situational awareness technologies with a mission to keep people informed by delivering tools for life safety assurance, security monitoring, environmental awareness and mass notification. Our customized software solutions ensure the right information reaches the right people automatically via various portals and dashboards for faster, more efficient communication. We help organizations better collect, process, interpret and deliver their data to read, see, hear and do therefore managing risk while transforming business operations. Because right now matters most. For more information, visit www.statussolutions.com.
The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals, patients, and families while enabling hospitals to enhance quality of care and operational efficiency and humanize the healthcare experience. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera offers the leading platform for improving clinical communication and workflow. More than 2,300 facilities worldwide, including nearly 1,900 hospitals and healthcare facilities, have selected our solutions. Care team members use our solutions to communicate and collaborate with co-workers by securely texting or calling, and to be notified of important alerts and alarms. They can choose the right device for their role or task, including smartphones or our hands-free, wearable Vocera Smartbadge and Vocera Badge. They can create a richer, more human connection for patients and their loved ones before, during, and after care using Vocera Ease applications. Interoperability between the Vocera Platform and more than 150 clinical and operational systems helps reduce alarm fatigue; speed up staff response times; and improve patient care, safety, and experience. In addition to healthcare, Vocera solutions are found in luxury hotels, aged care facilities, retail stores, schools, power facilities, libraries, and more. Vocera solutions make mobile workers safer and more effective by enabling them to connect instantly with other people and access resources or information quickly. Vocera has made the list of Forbes 100 Most Trustworthy Companies in America, and the Vocera Smartbadge was named to TIME’s list of the 100 Best Inventions of 2020. Learn more at www.vocera.com, and follow @VoceraComm and @VoceraEase on Twitter.
Vocera® and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.
Vocera Communications, Inc.
Source: Vocera Communications, Inc.
Vocera empowers people in mission-critical environments to instantly connect via secure, mobile, integrated and intelligent communication solutions.