Franciscan Alliance Reaches Major Milestone with Vocera Technology Deployment

15,000 care team members now use Vocera solution to improve patient care and experience
Wednesday, August 30, 2017
SAN JOSE, Calif.

SAN JOSE, Calif.--(BUSINESS WIRE)-- Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, announced today that Franciscan Alliance now has 15,000 care team members using Vocera solutions throughout its 14-hospital system and physician community. Franciscan Alliance, which has more than 20,000 full- and part-time employees and a physician network of more than 650 providers, partnered with Vocera to deploy an enterprise-grade communication and collaboration platform. The solution enables secure text messaging, hands-free voice communication, bi-directional integration with the Epic EHR system, and interoperability with all the hospitals’ telephony, nurse call and physiologic monitoring systems.

For more than 140 years, Franciscan Alliance has been a trusted leader in providing faith-based, integrated healthcare to patients in Indiana, Illinois and Michigan. Staying true to its mission of delivering care with joy and compassion, Franciscan Alliance is using intelligent communication technology from Vocera to help humanize the healthcare experience for patients, families and staff. The health system also selected Vocera for its patient and staff rounding solution, a mobile application that enables hospital leaders to capture feedback in real-time and track patient, family and care team engagement and satisfaction. The mobile solution’s analytic capabilities also provide insight into communication gaps and trends per patient, unit and caregiver.

“We are using Vocera technology to improve the patient experience and unify our communication efforts across the system to make care team collaboration faster, easier, and more meaningful,” said Bill Laker, SVP of Information Services and CIO of Franciscan Alliance. “Our care teams are more in sync. Shortly after the technology deployment, we started seeing improvements in clinical workflows as a result of improved communication, allowing for much greater caregiver collaboration.”

With Vocera, clinicians and other staff members at Franciscan Alliance are able to use a range of communication devices, including Vocera badges, personal smartphones, and Zebra mobile computers to connect and collaborate. This flexible device strategy has helped improve technology adoption, which led to the system’s milestone user number. Vocera technology is expected to be fully deployed to all Franciscan Alliance hospitals by year end.

“Franciscan Alliance has innovative and compassionate team members who are working tirelessly to elevate the healthcare experience,” said Brent Lang, president and CEO of Vocera. “It’s an honor to partner with Franciscan Alliance as it improves the lives of so many patients, families and care teams.”

About Franciscan Alliance

A trusted leader in providing faith-based, integrated healthcare, Franciscan Alliance brings together the latest technology, innovative procedures and highly skilled and compassionate employees to serve patients in Indiana, Illinois and Michigan. Franciscan Alliance, founded in 1875, is one of the largest Catholic healthcare systems in the Midwest with 14 hospital campuses, 20,000 employees and a number of nationally recognized Centers of Health Care Excellence. Hospitals include: Franciscan Health - Crown Point; Franciscan Health - Michigan City.; Franciscan Health - Crawfordsville; Franciscan Health - Lafayette East; Franciscan Health - Lafayette Central; Franciscan Health - Carmel; Franciscan Health - Indianapolis; Franciscan Health - Mooresville; Franciscan Health - Chicago Heights, Ill.; Franciscan Health - Olympia Fields, Ill.; Franciscan Health - Hammond; Franciscan Health - Dyer; Franciscan Health – Munster; Franciscan Health Rensselaer - Rensselaer. To learn more about Franciscan Health, visit

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera continues to offer the leading platform for clinical communication and workflow. More than 1,400 hospitals and health systems around the world have selected our solutions for care teams to text securely using smartphones or make calls with our hands-free, wearable Vocera Badge. Interoperability between Vocera and more than 150 clinical systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety and experience. In addition to healthcare, Vocera is at home in luxury hotels, nuclear facilities, libraries, retail stores and more. Vocera makes a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. Learn more at, and follow @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Vocera Communications, Inc.
Shanna Hearon, 865-769-2028

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