The podcast for leaders who bring humanity to the work of healthcare

Louis Hart, III, MD, is director of equity, quality, and safety at New York City Health and Hospitals, the largest public health system in the United States. The system serves more than one million New Yorkers every year across 70 care locations in all five boroughs of the city.

In this…

Dr. Patrick Kneeland is vice president for medical affairs at DispatchHealth, a company providing home care support for urgent care, acute-post hospitalization support, and hospital-at-home services. Prior to joining DispatchHealth, Dr. Kneeland worked as a hospitalist at University of Colorado…

Anne Diamond, JD, is the president of Bridgeport Hospital, part of Yale New Haven Health. Ms. Diamond’s education and background includes leadership, process and experience improvement, health system growth, and a degree in health law. She began her career as a nuclear medicine…

Jeri Hill, PhD, is a patient advocate for her local community in California. After she retired from her professional career in immunology, members of her community approached her to help support patients and families who are reluctant to seek medical care due to distrust in the…

Bryan Mills is the president and CEO of Community Health Network in Indianapolis, IN, a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana. Early in the outbreak, Bryan was diagnosed with COVID-19, and tweeted about his experience…

Jo Shapiro, MD, is an associate professor of otolaryngology-head and neck surgery at Harvard Medical School. She is a senior faculty for the Center for Medical Simulation in Boston and a consultant for the Massachusetts General Hospital…