Terry Hudson-Jinks, MSN, RN, NEA-BC, is the chief nursing officer and senior vice president of patient care services at Tufts Medical Center in Boston, MA. Ms. Hudson-Jinks and other senior team members at Tufts MC believe every person who wears a Tufts badge is part of the care team. Everyone should be empowered to feel passion and pride in the work they do to serve the community.
In this episode of the Caring GreatlyTM podcast, we discuss what it means to instill a culture that is AlwaysThinkingAhead™ and how shared purpose can overcome the inherent tension between procedural checklists and creative thinking in healthcare. To bring a culture of empowerment to life, Ms. Hudson-Jinks and her fellow leaders are investing funds towards realizing brilliant ideas from team members and patients alike.
Links related to Ms. Hudson-Jinks' podcast