Ron Paulus, MD, MBA, is the former CEO of Mission Health in Asheville, North Carolina, and a founder of the National Taskforce for Humanity in Healthcare.
In this episode of the Caring Greatly podcast, Dr. Paulus describes how he and his team expanded from a focus on safety to one that put team member well-being at the center of the system’s strategy.
Mission Health implemented a multi-pronged, system-level program to reduce hassles and amplify joys in daily work.
The results: The health system boosted employee engagement, reduced inpatient mortality, improved ambulatory revenue, and was named one of the top 15 health systems in six of the last seven years.
PLAY 33:36 minutes
Links related to Dr. Paulus’s podcast
- National Taskforce for Humanity in Healthcare
- A Roadmap to Decreasing Clinician Burnout
- Immersion Day – Transforming Governance and Policy by Putting on Scrubs
- Human Experience at the Forefront: Elevating Resilience, Well-being, and Joy in Healthcare
- Use of the Vocera Communications Badge Improves Public Safety Response Times
Listen on Apple Podcasts, Google Play, and Spotify.
