Louis Hart, III, MD, is director of equity, quality, and safety at New York City Health and Hospitals, the largest public health system in the United States. The system serves more than one million New Yorkers every year across 70 care locations in all five boroughs of the city.
In this episode, Dr. Hart and I discuss his approach to integrating equity into core quality and safety work. We examine why that integration is so important and delve into some of the specific approaches he and the organization are following to make that a reality. Dr. Hart outlines a newly revamped root cause analysis process that adds equity as an explicit focus.
Links Related to Dr. Hart’s Podcast
- Institute for Healthcare Improvement article: Ingraining Equity into Quality and Safety: A System-Wide Strategy